Sheila Jethwa

An enthusiastic, reliable and hardworking professional with extensive experience in retail merchandising, stock management, administration and customer service. Over nine years of experience at Home Bargains, with a strong understanding of retail operations, product presentation and maintaining high store standards. Highly organised, adaptable and self-motivated, with strong communication skills and the ability to work independently or as part of a team.

Retail Merchandiser - Home Bargains

(2017-10)

• Merchandise products and maintain attractive, well-organised displays throughout the store.
• Replenish shelves and help maintain stock availability and presentation standards.
• Set up promotional and seasonal displays in line with store requirements.
• Check product presentation, pricing and labels, and keep the shop floor tidy and organised.
• Support stock deliveries and put stock away efficiently.
• Work collaboratively in a busy retail environment while providing helpful customer service.

Voluntary Work - Garden Food Prep

(2017-03 - 2017-05)

• Assisted with kitchen operations and food preparation.
• Organised ingredients, checked deliveries and maintained a clean, orderly working environment.
• Worked alongside the team to support the smooth running of daily operations.

Home Maker

(2015-04 - 2017-02)

• Managed household routines, appointments, budgeting and day-to-day responsibilities.
• Organised competing priorities and dealt with practical issues independently.

Child Workforce Cleaner - SBS Support Services

(2015-01 - 2015-04)

• Maintained a clean and safe environment within a special needs school.
• Worked independently and completed duties to schedule.

Self-employed - Catering Business

(2014-01 - 2014-10)

• Developed menus and prepared dishes for customers.
• Communicated with customers and gathered feedback to improve the service.

Office Manager - Interstone Trading Ltd

(2007-01 - 2013-12)

• Oversaw the daily running of a mobile phone wholesale office.
• Managed sales and administration staff and liaised with clients and the accountant.
• Supported sales administration and the smooth running of business operations.

Joint Director – Mobile Phone Wholesaler - GAK Ltd

(2002-03 - 2003-12)

• Helped oversee the company and maintain office records.
• Handled administration, accounts, invoicing, online banking and customer enquiries.
• Prepared monthly records for the accountant and supported new client relationships.

Office Manager - Response Recruitment

(2001-04 - 2002-03)

• Managed head-office administration for a four-branch recruitment company.
• Handled payroll, bookkeeping, credit control and monthly VAT reconciliations.
• Supported branch administration and financial record keeping.

Various roles: Administrator, Office Manager, Accounts and Business Development - Digital Mobile Centre

(1997-05 - 2001-01)

• Progressed through a range of administrative, accounts and business development roles.
• Supported stock records, payroll, invoicing, sales administration and customer enquiries.
• Helped train new staff, improve procedures and support import/export operations.

Hairdresser - Ursula of Sweden

(1993-09 - 1997-05)

• Built and maintained a client base and managed appointments and customer enquiries.
• Supported salon operations and product purchasing; progressed to senior stylist responsibilities.

GCSEs - English Language (C), English Literature (C), Mathematics (C), Geography (C), Art (A), Child Development (A)

NVQ Level 2 - Hairdressing - City & Guilds