Shelim Miah

Versatile and reliable professional with experience in hospitality, logistics, and maintenance. Skilled in customer service, food and beverage management, staff transportation, and parcel delivery, with a proven ability to multitask in fast-paced environments. Experienced in general maintenance, vehicle operation, and organizational tasks, demonstrating strong problem-solving, teamwork, and time-management skills.

Committed to delivering high-quality work with professionalism, adaptability, and attention to detail.

Deputy Manager - Flamingo Pink

(2023-01)

Supported deputy management duties in a busy restaurant environment, overseeing smooth day-to-day operations, and maintaining high standards of customer service.

• Coordinated staff, managed service delivery (dine-in, takeaway, and home orders), and assisted with training and supervision
• Took responsibility for stock management, ordering, and operational support tasks
• Recognised for reliability, problem-solving ability, and strong performance in high-pressure situations

Waiter - Ivory Café

(2018-01 - 2022-12)

Delivered high-quality customer service in a fast-paced dining environment, ensuring a positive experience for all guests. Efficiently took orders, served food and beverages, and managed multiple tables simultaneously while maintaining attention to detail and accuracy. Developed strong communication and interpersonal skills through daily interactions with diverse clientele.

Collaborated effectively with kitchen and front-of-house teams to ensure smooth operations, timely service, and a professional dining experience. Demonstrated reliability, adaptability, and the ability to work under pressure in a dynamic environment.

Courier Van Driver - Hermes

(2020-11 - 2020-12)

Responsibilities included picking and packing parcels, organizing them both categorically and alphabetically to efficiently plan delivery routes, and delivering between 80–130 parcels daily.

• Consistently managed multiple tasks in a fast-paced environment, maintaining punctuality and professionalism while navigating busy roads
• Demonstrated punctuality, trustworthiness, and commitment to completing tasks to the highest standard
• Experienced in driving large vehicles in busy environments, confident in handling all types of roads, including motorways, city streets, and tight parking situations, with excellent spatial judgment

Maintenance Worker - Reach Housing and Enablement

(2021-01 - 2021-06)

Working in line with the council, this job required me to provide a safe and secure environment for vulnerable individuals. This involved proactively identifying and resolving potential hazards, conducting routine safety checks, and responding swiftly to urgent maintenance requests.

• Experienced in diagnosing and repairing electrical faults
• Installing and maintaining fire doors to ensure compliance with safety regulations
• Fitting and testing fire alarm systems

GCSEs or Equivalent

Level 1 Plumbing - Plumbing - City & Guilds (2019-09)