Shmony Hermez

Motivated and detail-oriented Medical Office Assistant graduate with strong administrative skills seeking for a position where I can apply my skills and training to support patient care.

Customer Service at Hudson's Bay (2018-01 – Present) • Assisting customer with their store or online merchandise.

• Process payments for credit card and troubleshooting problems.

• Balance the cash register at the end of the shift by reconciling the cash and the sales totals.

Front Desk

Associate at H & R Block (2023-01 – 2024-01) • Calling and scheduling clients during tax season.

• Prepare all the forms for tax filling.

• Represent clients to deal with Canada Revenue Agency.

Customer

Service associate at Sears Inc (2013-01 – 2018-01) • Served customers with their merchandise issues.

• Making payment for credit card, issuing gift cards.

• Managing the inventory and following all safety measures-based on workplace hazardous materials information system (WHMIS). Accountant at Central Bank (2008-01 – 2013-01) • Preparing budgets and payroll and ensuring compliance with all tax regulations.

• Supporting internal and external audits.

South London Urgent Care: having an opportunity to get experience during my placment at South London Urgent Care and get close to patients with scheduling, dealing with faxes, and referrals. Also, I got experience with billing and preparing room for patients.

Medical office Assistant Diploma in Medical Office Assistant – Trios college (2025-01 – 2026-01)

Bookkeeping certificate in Bookkeeping – Fanshawe college (2022-01 – 2023-01)

Tax certificate level 2 in Tax – H & R Block (2023-01 – 2024-01)

Business administration bachelor's degree in Business administration – Aleppo University (2001-01 – 2005-01)