Shraddha Bhusal
Front-of-House Staff
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About
I'm a proactive and friendly student with hands-on experience in hospitality, retail, and customer service. Skilled in upselling, transaction handling, and thriving in fast-paced environments. I bring strong communication, teamwork, and a consistently positive attitude. Currently seeking part-time work in Dundee to support my studies and gain further experience in a dynamic team setting.
Experience
Front-of-House Staff - Mount Everest Restaurant - Blackburn
(2023-08 - 2024-10)
- Delivered fast, friendly service in a busy restaurant
- Took orders and processed payments accurately
- Maintained clean and organised front-of-house areas
- Resolved customer concerns professionally
- Supported the team during peak hours with multitasking
Sales Assistant Volunteer - British Red Cross - Aberdeen
(2023-10 - 2024-06)
- Assisted customers and created a welcoming retail space
- Upsold products and supported daily sales targets
- Handled stock logging and Gift Aid registration
- Maintained tidy displays and stockrooms
- Balanced shop floor and back-office responsibilities
Marketing Intern - 80:20 Procurement Services - Aberdeen
(2024-07 - 2024-08)
- Led a campaign to boost sign-ups for E-Pro platform
- Conducted market research and proposed solutions
- Designed and launched a successful promotion
- Collaborated with teams to align messaging
- Presented results and growth strategies to leadership
Crew Member - Five Guys - Dundee
- Preparing fresh food to order in a fast-paced kitchen environment
- Operating tills and handling cash/card transactions accurately
- Maintaining cleanliness and food safety standards throughout shifts
- Working effectively as part of a close-knit team during peak hours
- Delivering a positive customer experience with every order
Education
BSc - Computer Science - University of Dundee (2025-09)
Scottish Advanced Highers - Chemistry, Biology, Girls in Energy - St Machar Academy (2024-06 - 2025-05)
Scottish Highers - Maths, English, Chemistry, Biology, Physics - St Machar Academy (2023-06 - 2024-05)
National 5 - Maths, English, Chemistry, Biology, Physics, Geography, Application of Maths - St Machar Academy (2022-06 - 2023-05)
