Management professional
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Dynamic management professional with 6 years of experience in customer service excellence. Proven track record in leading teams, enhancing customer satisfaction, and driving operational efficiency. Skilled in conflict resolution and developing training programs that empower staff. Adept at fostering relationships with clients and stakeholders, resulting in increased loyalty and business growth. Passionate about delivering exceptional service and achieving organizational goals.
Customer service and sales associate with experience at T-Mobile and Turito Pvt Ltd, adept at assisting customers, resolving inquiries, and exceeding sales targets. Proven ability to engage with clients, understand their needs, and provide tailored solutions, while collaborating with educational institutions to boost sales. As an Operations Supervisor at Angry Crab Shack, managed daily operations, trained staff, and ensured exemplary customer service while maintaining compliance with health standards.
Holds a Master of Science in Management and a Bachelor of Science in Hospitality & Hotel Administration, complemented by expertise in digital marketing and business management.