Sienna Sandu

Market Stall Trader at Alnwick Market (2025-05 – 2025-08)

• Handled cash and card payments, working quickly to maintain service during busy periods.
• Displayed items clearly to grab customer attention and increase stall engagement.
• Maintained updated product knowledge to support product demonstration and merchandising activities.
• Noted and remembered customers tastes and preferences and utilized upselling techniques to recommend items.
• Monitored stock levels in storage, promptly ordering low stocked items to meet consumer demand.

Takeaway Assistant at Jedburgh (2023-07 – 2024-12)

• Managed cash processing at checkout ensuring accurate change for customers.
• Help pack and wrap meals into seal tight packaging, ready for order collection.
• Kept service areas and restaurant looking clean by clearing sanitizing surfaces and mopping floors.
• Answered phones politely and promptly while accurately recording and confirming orders.
• Resolved customer complaints to maintain satisfaction.
• Advised customers on possible waiting times and kitchen delays managing expectations.
• Maintained extensive menu knowledge of food, drinks, and menus to answer customer queries.
• Collaborated with delivery drivers to expedite the dispatch process, improving delivery efficiency.