Simeon Semper

A highly experienced professional in customer service and communication. A persistent, diligent, and ambitious individual who consistently dedicates maximum effort to supporting both colleagues and customers. Proven ability to thrive in fast-paced environments, organize workspaces efficiently, manage customer interactions smoothly, and bring positive energy to a team. Confident in my ability to contribute immediate value.

Team Member at Premier Inn Hub (2025-09 – Present)

• Serve Customer at the Bar
• Keep the Environment Clear And Tidy
• Ensure Customer Safety and Enjoy time at the hotel
• Serve Drink at the Bars
• Check Guest in
• Assist them with any query in reception

Team Member at Merkur Slot (2024-09 – 2025-09)

• Solve any query on the function of the games
• Vigilant on to safety of Grambling in the venue
• Open the machine when required to do by the regulation of the company
• Friendly greeting in entrance on the casino
• Provided some food and snack to customer
• Help with Money counting due the night shift and Midweeks

Customer Service Advisor at WLC Lens (2022-11 – 2024-08)

• Deliver email query to supplies on deliver
• Taking invoiced and phone called order
• Answer customer query on lens prescriptions by Sphere (Sph) and Cylinder (Cyl)
• Inform customer on promotion schemes and termed event promotions
• Occasionally assisted the warehouse work with wrapping up the lenses
• Discussed the customer's order and addressed their query regarding its impact on meeting the target

Bachelor Degree in Digital Design – Roehampton University (2023 – 2026)