Simran Malik

Experienced business analyst with 3.5 years of expertise in data-driven decision-making. Recently completed an MBA at the University of Sheffield, with a focus on transitioning into a dynamic business analyst role. Demonstrated ability in extracting actionable insights from data to drive business strategies. Poised to apply analytical acumen, strategic thinking, and leadership skills to enhance organizational performance and achieve business goals.

Business Analyst, TELUS International AI Data Solutions, India (Nov 2021 - Sept 2022)

• As the sole Business Analyst straddling project management, operations, and sales, ensured smooth and timely completion of projects, reducing project delays by 20%.
• Identified and mitigated potential project risks and issues, proactively working with stakeholders to develop mitigation strategies. This led to a 30% reduction in project-related setbacks. Successfully created a pipeline for tracking costs within operations which helped in scaling the operations by 1.5X.
• Collaborated with stakeholders to gather and document detailed requirements, ensuring a clear understanding of their needs and objectives.
• Created and mantained Profit and Loss sheets, business documents and reports to present to the Stakeholders.
• Cultivated and maintained effective communication and relationships with a diverse set of stakeholders, contributing to a 90% stakeholder satisfaction rate and facilitating smoother project execution.

• Worked for a leading Sportswear brand in the world with Point of Sales information of the vendor, to identify what are the critical marketplace in terms of revenue and find out possibilities of product portfolio diversification in any store (depending upon the area).
• Identified and addressed black market sales, resulting in the closure of 10% of retailers engaged in unauthorized distribution. This action significantly curbed revenue losses and preserved brand integrity.
• Working for a U.S Telecommunication giant, led a group of 3 new hires, managed and collaborated with them on a day to day basis to deliver a 3 month project(Data Drift Modelling) in a single month generating a bonus revenue of $2500.
• Single-handedly spearheaded a comprehensive project for a U.S flower shop startup, providing invaluable business insights: devised a data-driven marketing strategy that led to a 25% increase in customer acquisition and a 15% boost in online sales within six months, optimised supply chain processes, reducing operational costs by 20% while maintaining product quality, implemented a budgeting framework that resulted in a 10% reduction in unnecessary expenditures, ensuring efficient resource allocation.
• This holistic approach led to a remarkable 30% improvement in overall business performance within the first year of operation.

• Provided strategic leadership and management of administrative functions within the college office, ensuring efficient day-to-day operations.
• Drafted, edited, and proofread a wide range of documents, including emails, memos, reports, and presentations.
• Organised and executed end to end inductions for the newly hired staff.
• Maintained accurate and organized records, including student records, correspondence, and official documents, ensuring compliance with record-keeping policies.

MBA in General Management, University of Sheffield, UK

Sep 2022 - Sep 2023

Led and contributed to various projects for UK companies like Tailored Thinking, The Supplement Hub, and The Source Academy, encompassing business insights, data driven recommendations, business development and client collaboration.

Worked as a Research Analyst for a project with the International Committee of the Red Cross (ICRC) and received a bursary award of £600 in recognition of my contributions and dedication to the project.

In top 10% of my MBA class, Received a prestigious £2,000 GBP scholarship for my course.