Skye Harris

A highly motivated and reliable professional with experience across education, leisure, and customer-facing roles. Skilled in reception duties, handling phone enquiries, managing bookings, and delivering excellent customer service. Confident in working in fast-paced environments, supporting clients and colleagues, and promoting services to meet sales targets such as memberships and bookings.

Brings strong communication, organisation, and interpersonal skills, with the ability to build positive relationships with customers, students, and team members. Adaptable and proactive, with a proven ability to manage responsibilities efficiently while maintaining a professional and approachable manner.

Teaching Assistant in Special Educational Needs at Complete Classroom Services (2024-02 – 2026-03)

• Supported students with a range of additional needs including ADHD, autism, and learning difficulties
• Assisted teachers in delivering tailored lessons to improve engagement and understanding
• Managed classroom behaviour using effective strategies
• Provided 1:1 and small group support
• Helped organise activities to promote social and physical development
• Supported personal care where required
• Assisted with lesson preparation and classroom organisation
• Maintained safeguarding and a safe learning environment

Cover Supervisor and Behaviour Mentor at Longfield Academy (2023-07 – 2023-12)

• Delivered pre-set lessons and maintained classroom structure in teacher absence
• Monitored student behaviour and ensured a positive learning environment
• Prepared classrooms and supported daily school operations
• Managed incidents

Teaching Assistant in Secondary Schools at Prospero (2022-11 – 2023-06)

• Supported classroom learning across multiple subjects
• Delivered one-to-one support to students
• Adapted teaching approaches for inclusive learning
• Assisted students with special educational needs
• Promoted a safe and engaging classroom environment

Leisure Attendant at Sencio (2020-02 – 2022-10)

• Supervised swimming areas, ensuring safety and enforcing rules
• Carried out regular pool checks and maintained hygiene standards
• Delivered first aid and responded to emergencies
• Worked on reception handling customer enquiries professionally
• Managed bookings for classes, facilities, and appointments
• Answered phone calls and assisted customers with queries
• Promoted memberships and services, contributing to sale targets
• Supported customers through the sign-up process across facilities
• Assisted with front desk operations