Sofia Pratt

Shop Assistant

Talent

SheringhamMember since June 7, 2026

Excellent customer service skillsStrong attention to detailBasic maths skills for handling cashStrong communication skillsAbility to work well in a teamAbility to perform effectively in fast-paced environments

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Excellent customer service skillsStrong attention to detailBasic maths skills for handling cashStrong communication skillsAbility to work well in a team

About

A motivated and enthusiastic person, eager to embarked on new challenges and gain valuable work experience and develop new skills while contributing to a positive work environment.

Experience

Shop Assistant - Aloha Ices - Sheringham

(2023-06 - 2023-08)

Greeted customers warmly and helped them select flavours and toppings.
Operated ice cream machines and maintained equipment cleanliness.
Handled cash transactions and provided accurate change.

Shop Assistant - Winnibees Bakery

(2024-04 - 2025-05)

Delivered friendly and efficient customer service, assisting with product selection and enquiries, including allergens and ingredients.
Handled customer concerns professionally, ensuring a positive experience.
Operated the till and processed cash, card, and contactless payments accurately.
Promoted products and special offers to increase sales.
Displayed and packaged bakery items attractively, ensuring high presentation standards.
Replenished stock and ensured products were fresh, removing any unsuitable items.
Prepared simple food and drink items, including hot beverages.
Maintained high standards of cleanliness and followed food hygiene regulations.
Monitored stock levels, assisted with deliveries, and rotated stock to reduce waste.
Worked collaboratively with team members and communicated effectively with supervisors.

Health Care Assistant (Apprentice) - NHS - High Kelling

(2025-09 - 2026-04)

Supported patients with daily living activities, including personal care, mobility, and feeding where required.
Monitored and recorded vital signs such as temperature, pulse, and blood pressure.
Assisted nursing staff with clinical tasks and patient observations.
Maintained accurate patient records in line with NHS policies and confidentiality standards.
Ensured patient comfort, dignity, and wellbeing at all times.
Followed infection prevention and control procedures, maintaining a clean and safe environment.
Communicated effectively with patients, families, and multidisciplinary team members.
Responded promptly to patient needs and escalated concerns to senior staff when necessary.
Assisted with moving and handling patients safely using appropriate equipment.
Supported the team in maintaining a calm and organised ward environment.