QA Tester at DEPT Agency LTD (2022-09 – 2025-12)
- Performed end-to-end QA of HTML marketing and transactional emails across major email clients including Apple Mail, Outlook (desktop/web), Gmail, and Yahoo.
- Conducted cross-browser rendering checks using Browser Stack to validate compatibility across Chrome, Safari, Firefox, and Edge.
- Executed responsive and rendering tests on real iOS and Android devices to ensure consistent mobile experience.
- Utilized Litmus and Email on Acid for multi-client previews, spam testing, and identifying rendering inconsistencies.
- Performed accessibility checks including screen-reader testing (Voiceover, Talkback, NVDA), semantic structure checks, and WCAG-compliant colour-contrast validation (WebAIM contrast checker).
- Verified functionality including links, CTAs, alt text, dynamic content, fallback styles, and image rendering.
- Tracked defects, test cases, and regressions using JIRA, ensuring clear communication with development and design teams.
- Ensured pixel-perfect implementation through detailed comparison with Native and Figma/Sketch design files and adherence to email coding best practices.
- Supported continuous improvement by documenting QA processes, reporting trends, and recommending quality-focused enhancements.
Junior Test Analyst at ANN TECH LTD (2020-12 – 2022-06)
- Attending Daily Stand up & Retrospective meetings.
- Actively participated in Sanity/Smoke Testing, Functional, Regression, E2E Testing.
- Have raised the issues and concerns to team.
- Writing test cases for the Test Scenarios.
- Raising defects and Tracking Defects through entire Life Cycle using JIRA
- Providing clear evidence and updating steps to replicate scenarios when the defect raised.
- Attending the agile scrum meetings, Retrospective meeting and review meetings, Defect Reporting &Report generation.
- Creating test data, writing the test cases, executing the test cases, analysing the results, and tracking the results to requirements, raising the bugs, following the bugs, and writing the defect reports.
VEGMAN (2019-07 – 2020-02)
- Worked as admin and was a part of Sales and Payments team.
- Daily duties involved in updating sales and purchasing invoices, balancing the stock, and coordinating with suppliers in case of missing stock.
- Sending invoices and weekly statements to customers through emails
- Assisting customers enquiries & responding to their emails on regular basis.
- Processing payments and updating the records on daily basis.
HSBC Bank (2016-04 – 2018-03)
- Worked for Redress & Remediation involved in complaint handling and performing daily duties.
- Processing data with responsibility and professional conduct.
- Complaint handling.
- Gained awareness of the UK regulatory environment, especially around Data Protection Act and Risk and compliance.
- Working on daily reports and issuing letters to customers affected by PPI.
- Performing investigation required with high levels of accuracy and efficiency and meeting all the deadlines provided by regulated bodies, working within SLA.
- Excellent knowledge and understanding of internal processes, policy, and procedures.
SAFA - SMART Center (Social Welfare Organization) (2014-12 – 2015-08)
- I was employed for a Social Welfare Organization involved in educating people from economically backward sector and creating placements.
- Involved in training and developing students on basic communications and interpersonal skills.
- Providing support throughout the duration of course and developing self-confidence.
- Creating one-to-one meeting, mock interviews, group discussion and conferences.
- Taking an active interest in their personal development and providing extra support during hard times.
- Involved in Planning and organizing the team structures and events during the course.
IPSOS Research Private Ltd (2012-05 – 2014-11)
- IPSOS Research Private Limited works on market research for wide range of domestic and international products.
- Involved in working on market research for various products before and after product release.
- Gathering information from the customers, clients and from different sources and escalating any issues with the product and its demand.
- Worked on internal and external issues and escalating them to relevant team in timely manner.
- Providing training and development to new starters and subordinates.
