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Service Management Integration framework for HMRC developed for £470m Transformation for the world’s largest governmental IT department
Service Management Implemented for DHSC Track and Trace: the world’s largest DNA sequencing programme preparing for upscaling and international sample analysis and in partnership with Wellcome Sanger.
Service Transformation for Samsung: Comprehensive Event and Automation driven agile ITIL framework implemented across all back-office technologies for 175 offices and 8 datacentres across 45 countries
Service Transformation for Microsoft: Transforming Incident Management into an art throughout the growth of the World’s leading digital agency, for the exceptionally agile Razorfish, which became Microsoft Advertising
New Service Model for the NHS: Simple language pulled together complex IT and regulatory requirements in a single document and agile service delivery framework understandable by all for NHS IT in Greater Manchester
Service Framework Design and Implementation for Shell: Complete greenfield agile implementation of ITIL for Assala Energy, based in Gabon, within three months as part of their separation from Shell
Service Management Integration framework for HMRC developed for £470m Transformation for the world’s largest governmental IT department
Service Management Implemented for DHSC Track and Trace: the world’s largest DNA sequencing programme preparing for upscaling and international sample analysis and in partnership with Wellcome Sanger.
Service Transformation for Samsung: Comprehensive Event and Automation driven agile ITIL framework implemented across all back-office technologies for 175 offices and 8 datacentres across 45 countries
Service Transformation for Microsoft: Transforming Incident Management into an art throughout the growth of the World’s leading digital agency, for the exceptionally agile Razorfish, which became Microsoft Advertising
New Service Model for the NHS: Simple language pulled together complex IT and regulatory requirements in a single document and agile service delivery framework understandable by all for NHS IT in Greater Manchester
Service Framework Design and Implementation for Shell: Complete greenfield agile implementation of ITIL for Assala Energy, based in Gabon, within three months as part of their separation from Shell
6 ITIL Certs
