Stela Iancu
FLOOR SUPERVISOR
Talent
8A Alston Road High BarnetMember since May 23, 2026
Stock managementFinancial reportingInterdepartmental collaborationCustomer service trainingQuality assurance understandingVIP guest serviceOpera data reportingHousekeeping inspection
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Stock managementFinancial reportingInterdepartmental collaborationCustomer service trainingQuality assurance understanding
About
An energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions, and managing projects.
Experience
FLOOR SUPERVISOR - THE HOXTON (SHOREDITCH) LIMITED - 20 Balderton Street, London, England, W1K 6TL, UNITED KINGDOM
(2019-09 - 2024-09)
- Consistently improved product knowledge of floor staff by conducting engaging menu classes and taste panels.
- Maintained a clean and safe environment for staff and guests, constantly checking the restaurant for cleanliness and set-up.
- Coordinated staff shifts for optimal coverage during peak hours.
- Maintained inventory levels, reducing instances of out-of-stock items significantly.
- Collaborated with management on strategic planning for seasonal sales events.
- Ensured cleanliness, resulting in an improved health and safety record.
- Facilitated smooth shift transitions by maintaining clear, detailed shift communication sheets.
- Implemented new procedures, increasing operational efficiency.
- Improved team morale by implementing a positive feedback system.
Education
Bachelor of Arts - Business Management - CANTERBURY CHRIST CHURCH UNIVERSITY, LONDON, UNITED KINGDOM (2021-02 - 2025-02)
Skills
FLOOR SUPERVISOR
