Maddie Barton
Floor supervisor
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About
I am a dedicated and proactive individual with a 2:1 degree in Criminology from Loughborough University. My academic background, combined with extensive volunteering and work experience, has equipped me with a strong foundation of skills. I am always punctual, well-presented, and capable of learning to do any job given to me to the best of my ability.
Experience
Floor supervisor - City Corner Cafe
(2025-01)
- Provide excellent customer service, ensuring efficient service and high customer satisfaction
- Manage customer interactions and resolve issues promptly, demonstrating strong problem-solving skills
- Train new staff, ensure compliance with health and safety and food hygiene, and update till computer systems
- Manage stock levels and assist with ordering produce as well as managing communication between the floor and kitchen staff
Floor worker - City Corner Cafe
(2024-01 - 2025-01)
- Provide excellent customer service, ensuring efficient service and high customer satisfaction
- Manage customer interactions and resolve issues promptly, demonstrating strong problem-solving skills
- Train new staff, ensure compliance with health and safety and food hygiene, and update till computer systems
- Manage stock levels and assist with ordering produce as well as managing communication between the floor and kitchen staff
Retail Assistant - Sports Direct
(2022-01 - 2023-01)
- Adapted to a retail environment, learning new skills and handling various situations with flexibility
- Managed financial transactions and product inventory, developing organisational and analytical abilities
Food and Beverage Assistant - Hoar Cross Hall
(2021-01 - 2023-01)
- Developed professional skills in a high-pressure environment, improving stress management, and quick thinking
- Coordinated with team members and managed customer expectations
Food Retail Assistant - The Green Door Bakery
(2020-01 - 2021-01)
- Served customers efficiently, managing orders and handling financial transactions
- Improved social and communication skills by interacting closely with customers to meet their needs
Waitress - The Laughing Duck Café
(2019-01 - 2020-01)
- Provided excellent customer service by taking orders, serving food and drinks, and ensuring a positive dining experience
- Worked as part of a team, utilizing time management skills to complete tasks efficiently and to a high standard
Education
BSc - Criminology - Loughborough University (2021-01 - 2024-01)
A-Levels - Psychology, Double Health and Social Care - John Taylor High School, Barton Under Needwood (2014-01 - 2021-01)
GCSEs - Maths, English Language, English Literature, Combined Science, History, French, Religious Studies - John Taylor High School, Barton Under Needwood (2014-01 - 2021-01)
BTEC - Health and Social Care, Level 2 - John Taylor High School, Barton Under Needwood (2014-01 - 2021-01)