Stephanie Lynas
Customer Service Assistant
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About
I am a highly focused, persistent and committed individual, with a positive attitude, adaptability and a strong willingness to learn. Through my work in the hospitality industry, I have experience of delivering a high standard of customer service and working in a fast-paced environment. I am friendly and approachable with great people skills, and I work effectively as a part of a team and using my own initiative.
I am seeking a position that will allow me to utilise my skills and experience, and I am a quick learner, more than happy to undertake further training.
Experience
Customer Service Assistant at Spar (2026-02 – Present)
- Operate till.
- Cash Handling.
- Putting out stock.
- Making sure the shop is clean before closing.
Volunteer Café Assistant at Ruchazie Pantry & Fireclay Cafe (2025-12 – 2026-02)
- Preparing coffees, teas and other hot drinks.
- Serving customers at the till and handling cash.
- Taking customer drinks to their tables.
- Ensuring tables are clean and tidy.
Hospitality Team Member at Celtic Park, Glasgow (2024-08 – 2026-03)
- Prepare and set up tables to a high standard, ensuring all areas are ready for service.
- Maintain cleanliness and presentation of cutlery, tables, and service areas.
- Provide excellent customer service, including food and drink service, handling payments, and responding to guest needs.
- Collect food from the kitchen and deliver orders efficiently and accurately.
- Work collaboratively as part of a team to ensure smooth service during events.
- Carry out general housekeeping tasks and manage waste disposal to maintain a clean and safe environment.
Education
HND in Acting and Performance – West College Scotland, Paisley (2024 – 2025)
HNC in Acting and Performance – City of Glasgow College (2023 – 2024)
National 5 in Financial Services Senior Phase – City of Glasgow College (2021 – 2022)
Highers in Drama – St Andrews Secondary School (2017 – 2023)
Highers in English – St Andrews Secondary School (2017 – 2023)
Highers in RMPS (Religious, Moral & Philosophical Studies) – St Andrews Secondary School (2017 – 2023)
Highers in Scottish Studies – St Andrews Secondary School (2017 – 2023)
Highers in Personal Development – St Andrews Secondary School (2017 – 2023)
National 5 in Drama – St Andrews Secondary School (2017 – 2023)
National 5 in Spanish – St Andrews Secondary School (2017 – 2023)
National 5 in Graphic Communication – St Andrews Secondary School (2017 – 2023)
National 5 in English – St Andrews Secondary School (2017 – 2023)
National 5 in Maths (Numeracy) – St Andrews Secondary School (2017 – 2023)
NPA (National Progression Award) in Drama – St Andrews Secondary School (2017 – 2023)
