Steve Webb

An experienced communications, stakeholder engagement and business partnering professional with a proven ability to create clear, engaging communications, build strong working relationships, and support organisational objectives across public sector, manufacturing, commercial and military environments. Currently working as an IT Business Partner within West Northamptonshire Council, supporting senior leaders through effective communication, stakeholder management, reporting and engagement activities. Experienced in translating complex information into clear and meaningful messages for diverse audiences and maintaining trusted relationships across multiple departments and stakeholders.

Combining military communications leadership with operational and corporate experience, I bring strong writing skills, excellent organisation, creativity, and a genuine passion for storytelling and building positive organisational reputations.

IT Business Partner - West Northamptonshire Council - Desborough, Northamptonshire

(2024-09)

Acting as a strategic link between business leaders and technology teams, ensuring clear communication, stakeholder engagement and alignment of priorities.

• Produce reports, briefing papers, presentations and stakeholder communications
• Translate complex technical subject matter into clear, understandable language
• Support senior leadership communication activities
• Develop relationships with stakeholders across multiple services and departments
• Coordinate messages and updates across various audiences
• Support organisational change and transformation communications
• Gather, analyse and present information to support decision-making
• Developed communication materials supporting major service improvement initiatives
• Improved stakeholder engagement through proactive communication and relationship management
• Created executive-level presentations and reports enabling informed decision-making
• Built trusted relationships with senior leaders and operational teams

Support Operations Manager - Khrone

(2022-01 - 2024-12)

Led operational support functions while developing communications that supported customer engagement, operational performance and business objectives.

• Produced communications and updates for internal and external stakeholders
• Worked closely with customers and operational teams to develop clear messaging
• Collected and reported operational performance information
• Supported business improvement projects through stakeholder engagement
• Coordinated communications across departments
• Improved communication flows across operational teams
• Enhanced customer engagement through clearer and more proactive communications
• Produced performance reports and presentations for management review

Communications Supervisor (Submarines) - Royal Navy

(2013-01 - 2022-12)

Led communications team and operations within highly demanding and security-sensitive environments.

• Managed internal and operational communications within mission-critical environments
• Produced reports, briefings and updates for senior command teams
• Maintained communication channels during high-pressure situations
• Ensured accurate and timely dissemination of information
• Supported media-sensitive and reputation-sensitive activities through disciplined communication protocols
• Maintained communications integrity in high-pressure operational environments
• Produced clear and concise briefings for senior leadership
• Developed strong written and verbal communication skills through operational reporting and stakeholder engagement
• Successfully coordinated communications during high-priority operational activities
• Maintained lowest turnover of personnel fleet-wide
• Awarded recognition for communications management during operational trials of never before attempted executions

Assistant Branch Manager - Dunster House

(2011-01 - 2014-12)

Supported branch operations and customer engagement activities within a commercial sales environment.

• Developed customer-focused communications
• Assisted with marketing and promotional activities
• Built relationships with customers and local stakeholders
• Managed customer feedback and service issues

Leadership Management

Communications

Information Management - C&G

Education and Training - C&G

A-Levels

GCSEs