Stevie Turner

I am a conscientious person who works hard and pays attention to detail. I'm flexible, quick to pick up new skills and eager to learn from others. I also have lots of ideas and enthusiasm. I'm keen to work for a company with a great reputation.

Financial Sales Advisor - GID LTD

(2022-10)

• Consistently achieving and exceeding individual and team sales targets.
• Maintaining accurate records of sales activities, tracking performance, and forecasting future sales.
• Providing excellent customer service, addressing inquiries, and resolving issues.
• Keeping abreast of industry trends, competitor activities, and product updates.
• Delivering compelling presentations and product demonstrations to potential customers.
• Establishing and maintaining strong relationships with both new and existing clients.
• Understanding customer needs and requirements to tailor product/service offerings accordingly.
• Ability to prioritize tasks and manage time effectively.
• Self-driven and goal-oriented with a strong desire to succeed.
• Ability to build rapport and establish strong relationships with customers.
• Strong persuasion and negotiation skills to close deals.

Accounts & Payroll Administration - Self Employed

(2021-07 - 2022-10)

• Filing
• Payroll
• Excel

Sales Team Leader - JSA Services

(2015-11 - 2021-07)

Experienced supervisor with a talent for motivating, leading, and inspiring teams to achieve high levels of success. Skilled leader with experience creating a positive and productive work environment. Dynamic leader with a proven ability to successfully lead teams to meet and exceed goals.

• Highly organised
• Regularly check on team members' progress, offer constructive feedback, and address any issues promptly.
• Acknowledge and celebrate team members' successes to boost morale and encourage continued high performance.
• Offer training, mentorship, and other opportunities for team members to develop their skills and advance their careers.
• Work with team members to develop and implement plans to address areas where performance is below expectations.
• Work with the team to develop and implement effective solutions to problems.
• B2B & B2C

Senior Telesales Executive - Money Debt and Credit

(2011-08 - 2015)

• Cold Calling selling B2C quickly building rapport and delivering superior customer service
• Maintaining a close relationship with clients until the sale was closed
• Rated as one of the top performers in the company
• Responding promptly to emails/voicemails/texts
• Generate leads for myself and turn them into customers building excellent relationships
• Prioritising work load accordingly and effective time management
• Promoted to train new employees due to recognised high performance
• Arranging meetings with customers to come into head office and talk them through their options with our company – face to face
• Updating Excel spread sheets and keeping track of all KPI's
• Constantly review areas for development to enhance departmental and company growth
• Ensure that all daily KPI's and targets are met and exceeded.
• Negotiating settlements with creditors daily

Direct Sales Executive – Manager - Absolute Wellbeing

(2010-04 - 2011-11)

• Managing and training employees – old and new
• Holding interviews and assessment days
• Running morning/end of day meetings
• Beating goals and objectives
• Setting team target
• Great client and product knowledge – ensuring to keep up with competitors
• Maintaining high sales standards
• Sold a range of products B2B and B2C
• Collabs
• Delivering power points to clients
• Overall management of the business

Nursery Practitioner - Boys & Girls Nursery

(2009-04 - 2010-04)

Based in the Pre-School room but worked throughout all rooms in the nursery.

• Coming up with new ideas for the children to be creative
• Playing games/reading books/being creative
• Helping the children get ready for school and into routine
• Helping with meals
• Team training
• Arts and crafts
• Room displays
• Thinking of different ways to teach the children through play
• Meet and greet parents – as well as end of day handover

Senior Sales Advisor - Clinton Cards

(2007-01 - 2009-04)

• Working towards shop and individual targets
• Ordering Stock/stock take
• Having full responsibility for certain sections of the store
• Serving Customers on a professional level
• Dealing with enquiries and complaints
• Ensuring the shop is at its highest standards for customer
• Calling suppliers and chasing up orders
• Keeping a rapport with suppliers and customers
• Active member of the recruitment process

BTEC National Certificate - Travel and Tourism - Cassio College (2006 - 2008)

A levels - English and Law - Francis Combe (2005 - 2006)

G.C.S.E's - English, Maths and Science - Kings Langley School (2000 - 2005)