Sufi Mozommil

Experienced administration and people operations professional with over eight years' experience within Tesco, a large UK organisation. Strong background in general administration, customer service, payroll, recruitment, employee records and stakeholder communication. Highly organised, approachable and confident managing enquiries, supporting visitors, maintaining accurate records and handling confidential information.

Experienced in Microsoft Word, Excel and Outlook, alongside internal business systems. Previously responsible for payroll administration supporting approximately 300 colleagues, recruitment, onboarding, attendance records and workforce planning. Experienced in supporting health and safety procedures and maintaining professional relationships with colleagues, customers and external visitors.

Recently achieved a 2:1 BA (Hons) in Business Management and now looking to bring these skills into a school environment, providing a welcoming, efficient and professional front-of-house and administrative service to pupils, parents, staff and visitors.

Stock & Admin Manager - TESCO - Rainham

(2015-03 - 2019-11)

• Managed payroll administration supporting approximately 300 colleagues, ensuring accurate employee information and timely payroll processing.
• Maintained confidential employee records, including starters, leavers, contracted hours, overtime, attendance, absence and pay corrections.
• Responded to payroll and colleague enquiries, investigating issues and liaising with central payroll teams to achieve timely resolutions.
• Coordinated recruitment administration from workforce planning through to candidate onboarding.
• Maintained accurate workforce records and supported attendance, absence and employee administration processes.
• Produced workforce reports and forecasts to support staffing requirements and budget management.
• Provided administrative support to managers and colleagues, managing competing priorities and resolving operational queries.
• Used internal IT systems and digital platforms to maintain records, process information and support daily business operations.

Lead Fresh Food & Ambient Trader - TESCO - Barking

(2020-01 - 2020-07)

• Supported daily operations, customer service and colleague development across multiple departments.
• Welcomed and assisted customers and external visitors, responding professionally to enquiries and providing appropriate support.
• Organised colleague deployment and prioritised workloads to meet changing operational requirements.
• Maintained effective communication and professional working relationships.

Lead Night Manager - TESCO - Romford

(2020-08 - 2020-12)

• Coordinated managers and colleagues across complex overnight operations.
• Managed changing priorities, resource allocation and operational delivery.
• Supported colleagues and managers with performance and operational queries.
• Supported health and safety procedures and maintained awareness of site safety requirements.

Lead Dotcom Manager - TESCO - Gallows Corner

(2021-01 - 2021-06)

• Led online customer operations within a fast-paced fulfilment environment.
• Managed colleague resources and workloads against changing customer demand.
• Supported customer service, issue resolution and operational standards.

Future Skills Partner – Group Role - TESCO - Lakeside

(2021-06 - 2021-08)

• Supported a Group-level transition to digital payslips affecting approximately 650 colleagues.
• Communicated changes, responded to queries and supported colleagues in adopting new digital processes.
• Helped identify barriers and supported the implementation of new ways of working.

Lead Manager - TESCO - Romford

(2021-08 - 2022-02)

• Provided senior leadership and operational support across a large and diverse workforce.
• Supported managers with people-related queries, performance and colleague development.
• Managed competing priorities and workforce requirements.
• Supported the consistent application of operational and safety procedures.

Space Manager – Head Office Secondment - TESCO - Welwyn Garden City

(2022-03 - 2023-02)

• Coordinated business requirements across multiple stakeholders.
• Communicated Head Office requirements and translated them into practical operational activity.
• Maintained accuracy, organisation and effective communication across teams.

BA (Hons) - Business Management - University of Arden (2023 - 2026)