Sufian Ahmed

am an enthusiastic and self-motivated individual looking to return to work or undertake an apprenticeship. Previously, I have worked in warehousing and hospitality and have developed a wide variety of skills that would make me a suitable candidate to employers. I have obtained exemplary customer service skills and will always exceed expectations in order to help a customer or colleague.

I am a very adaptable and versatile person, allowing me to pick up skills quickly and apply them in an efficient manner at any given work environment. I thoroughly enjoy acquiring knowledge and undertaking more responsibilities at work which I believe are key attributes in a professional setting.I am experienced at working long shifts in hands-on roles and I can effectively manage my time to meet deadlines. I am willing to undertake any training required to achieve my goals and believe my positive approach to work and my adaptability will make me an invaluable asset to any employer.

EMPLOYMENT HISTORY

JD Sports Warehouse, Rochdale, Warehouse Operative​​​​Oct 2020 – Jan 2021

Working in a warehouse responsible for the storage and distribution of sporting goods and clothing

Picking customer orders and recording all outgoing stock with a hand scanner

Checking order are correct and reporting any issues with orders or stock to a supervisor

Packing orders securely into bags and then adding labels before putting them into cages

Picking items from the warehouse, scanning them and putting them into designated boxes

Adhering to all site health and safety regulations at all times

Working quickly and to high accuracy in a fast-paced environment

General cleaning and housekeeping duties including putting all waste into bins

Ali Raj Restaurant, Preston, Waiter/Customer Service​​​​​Sep 2018 – Dec 2018 

Working in a busy restaurant serving customers with a wide range of food and drinks

Meeting and greeting customers and helping them to their table

Taking orders for food and drinks, maintaining high standards of customer service at all times

Serving customers with food and drinks and the table and checking they are happy with their meal

Taking customer payments by cash or card and processing sales through the till system

General cleaning and housekeeping duties across the restaurant

UTP Telesales , Nov 15 2021 – Jan 15 2022

• Developing social skills through customer interactions 
• Able to upsell products through negotiation and compromise
• Used CRM spreadsheets to keep track of customers
• Adapted to an office environment whereby I dextrously learnt to multitask 
• I liked working in these types of environments as since high school ive been into computers and this job was perfect for me
•  

• Working at peak times has prepared me for high pressure situations whilst also giving me the transferable skill to work fast paced and effectively

Educated to GCSE with standard in a range of subjects inc English