Suvetha .v

Finance professional with an MSc in International Finance from the University of Chester and experience in financial analysis, audit support, reconciliation, compliance, and stakeholder engagement across UK and international environments. Proven ability to analyse financial data, support audit processes, maintain regulatory compliance, and collaborate effectively within diverse teams. Combines strong academic knowledge with practical experience in finance and operations, seeking to contribute to large-scale infrastructure and construction projects through sound financial management and continuous improvement.

Front Counter Staff at Royston Post Office (2025-01 – Present)

• Delivered high-quality front-counter service across postal, banking, bill payment, and government service transactions, maintaining accuracy under high customer footfall.
• Processed cash, card, and cheque transactions with a zero-discrepancy record; conducted daily till balancing in strict adherence to Post Office cash-handling protocols.
• Ensured full compliance with Anti-Money Laundering (AML) regulations and Post Office security procedures, identifying and escalating suspicious activity in line with internal policy.
• Managed foreign currency exchange transactions, maintaining rate accuracy and guiding customers through the process with confidence and clarity.
• Handled vehicle licensing, tax payments, and government services, ensuring correct documentation and timely processing on behalf of customers.
• Built strong rapport with regular customers, resolving queries swiftly and escalating complex issues to branch management where appropriate.
• Collaborated with branch colleagues to consistently achieve service delivery targets and maintain a welcoming, efficient counter environment.

Branch Counter Assistant at Post Office Ltd (2025-01 – 2025-12)

• Provided comprehensive counter services to a diverse customer base, handling postal, banking, and financial transactions with consistent precision and professionalism.
• Balanced daily tills and reconciled cash positions, maintaining a strong accuracy record in a high-volume branch environment.
• Operated cash withdrawal and deposit machines, ensuring secure and seamless transaction processing with prompt resolution of any operational issues.
• Processed government services including bill payments, tax payments, and vehicle licensing in full compliance with Post Office guidelines.
• Maintained current knowledge of AML regulations, applying them consistently across all customer-facing interactions.
• Supported colleagues proactively and contributed to a high-performance team culture focused on customer satisfaction.

Financial Analyst at M&N Chartered Accountants and Auditors (2023-01 – 2024-12)

• Performed in-depth financial statement analysis to support audit procedures, ensuring compliance with GAAP and applicable regulatory frameworks.
• Identified financial discrepancies through variance analysis, data validation, and trend forecasting, directly strengthening audit accuracy and reliability.
• Supported audit and financial review process through detailed analysis of financial statements and business performance indicators.
• Prepared comprehensive audit documentation and working papers, enabling timely and accurate completion of client audit engagements.
• Liaised with internal departments and external auditors to consolidate financial data and resolve reporting inconsistencies efficiently.

Client Support Executive at Manatec Mobility Pvt Ltd (2023-04 – 2023-05)

• Served as primary point of contact for vendors and internal teams on invoice and payment queries, ensuring prompt and accurate resolution.
• Guided stakeholders on invoice formats, documentation requirements, and payment timelines, reducing processing delays and repeat queries.
• Maintained detailed query logs supporting audit trails and contributing to smooth month-end finance activities.
• Escalated high-priority payment issues to the finance team, monitoring resolution and communicating outcomes to all parties.

Stakeholder Support Officer at PIPDIC — Pondicherry Industrial Promotion, Development & Investment Corporation (2022-08 – 2022-09)

• Managed stakeholder enquiries relating to development initiatives, funding processes, and documentation, delivering clear and timely responses.
• Coordinated cross-departmental communication to ensure accurate, consistent information was provided to external partners and project teams.
• Streamlined communication workflows and response tracking, contributing to measurable improvements in service delivery efficiency.

MSc in International Finance – University of Chester (2025-01 – 2026-12)

Bachelor of Commerce in Commerce – Idhaya College of Arts and Science for Women (2020-01 – 2024-12)