Suzette Harrison

Organised and dependable administration professional with 12+ years’ experience across office administration, finance, education and customer service. Experienced in maintaining accurate records, updating databases, handling confidential information, preparing documentation and responding professionally to enquiries. Confident using Microsoft Word, Excel and Outlook, alongside specialist administrative and finance systems.

Known for a calm, methodical approach, good attention to detail and the ability to prioritise competing tasks and meet deadlines. Seeking to bring these skills to the Administrator role with Aspire Defence Services Limited.

Administration Support – Recovery/Collections - BMW Financial Services (via Hays)

(2026-08)

• Provide administrative support within a structured financial services environment.
• Update and maintain case information and records accurately, following established processes.
• Support the progress of recovery/collections administration and ensure information is recorded clearly.
• Work carefully with confidential financial information and handle documentation with discretion.
• Organise tasks, monitor outstanding actions and work to required deadlines.

Receptionist & EHCP Coordinator - Henry Tyndale School - Farnborough

(2025-09 - 2026-08)

• Provided reception and day-to-day administrative support in a busy specialist school.
• Maintained and coordinated Education, Health and Care Plan (EHCP) records across school systems.
• Liaised with school staff, families and external professionals, communicating clearly and professionally.
• Handled sensitive personal information with discretion and attention to accuracy.
• Managed incoming enquiries, correspondence and competing administrative priorities.

Volunteer – Community Support - Independent project - Malawi

(2024-10 - 2025-07)

• Helped organise resources, activities and workshops supporting early-years and community projects.
• Worked with people from different backgrounds, demonstrating adaptability, reliability and sound organisation.

Ledger Clerk - Merlin Entertainments – UK & Europe

(2024-03 - 2024-06)

• Processed billing and credit transactions for corporate clients across the UK and Europe.
• Maintained accurate financial records and resolved billing and account queries.
• Managed high volumes of information while working to deadlines.

Administrative Assistant - Morr & Co Solicitors - Fleet

(2023-12 - 2024-02)

• Onboarded clients and entered sensitive personal and legal information into internal systems.
• Maintained client profiles and supported document management and general office administration.
• Assisted with client billing and communicated professionally with clients and colleagues.

Assistant Accounts - ELM Group

(2023-03 - 2023-12)

• Raised invoices for leaseholders and posted financial transactions accurately.
• Responded to account queries and maintained supporting financial records.

Finance Assistant - Phyllis Tuckwell Hospice

(2017 - 2023-03)

• Processed donations, maintained donor records and handled confidential information.
• Reconciled accounts and supported month-end reporting and finance administration.
• Maintained accurate records and supported colleagues in a busy charity environment.

Member Services Supervisor - GoHenry

(2015 - 2017)

• Supported a customer service team, handled escalated queries and monitored service standards.
• Delivered staff training and prepared shift rotas.

Membership & Admin Clerk - Costco UK

(2015 - 2015)

• Processed memberships, payments and refunds; updated customer information and completed data entry.

Earlier Finance & Administration Experience - South Africa

(2002 - 2015)

• Creditors/accounts receivable and debtor administration, including invoice capture, reconciliations, payments, ledger entries and client account queries.
• Used Exapter for financial data capture and maintained client records, statements and supporting documentation.
• Worked as a Special Needs and Learning Support Teaching Assistant, maintaining progress records and communicating with teachers and parents.