T S

The efficient running of the practice day to day.

Practice Manager - Cantley Dental Centre - Doncaster

(2018-04)

The efficient running of the practice day to day.

• Running reports to track uda performance for clinicians
• Dealing with repairs of dental equipment and dental chairs
• Checking and sending of staff hours
• Stock ordering/ budget spending
• 1-1 with the Dentists/ hygienist/ therapist
• Staff Appraisals
• Leading / arranging/ planning of staff meeting once per month in line with cqc requirements
• Keeping in line with monthly P & L ( profit and loss ) statement
• Dental Compliance knowledge used I.comply
• Most recently using Dental compliance software , Audits, Risk assessments staff compliance via the training matrix, medical emergency drug kits , fire checks, DBS Checks, requesting work references
• Can use R4/ soe/ Dentally
• Approving holidays/ managing sickness
• Interviewing for new employees focusing on company values
• Probation reviews
• Delegates to the Head Nurse
• Deals with complaints/logging significant events
• Banking/ accounts/ petty cash/ associates payments
• Treatment Coordinating with implants/ invisalign
• House keeping , reviewing appointment books, disputed claims
• Flexible commission contract also managed
• Training new staff
• CQC registered manager
• I have experience in ,share point and boxley, online booking , willing to learn for a job if needed

Customer Service Advisor - BT - Doncaster

(2002-06)

Call Handling , connecting landlines and Broadband Services, transfer customers services from other companies.

Waitress - The Horse & Groom - Armthorpe

(1999-02)

Senior Dental Nurse - Cantley Dental Centre - Doncaster

(2017-08 - 2018-08)

I've worked at Cantley Dental Centre for 11 years and I'm currently the Senior Nurse. My job is to order all the stock in for the practice . I complete the nurses/ receptionist Rota and also organise the staff holidays . I also perform the deconlead and update the complaince for the cqc standards. Working chairside to support the clinican and also helping on reception if needed.

Dental Nurse - Cantley Dental Centre - Doncaster

(2008-08 - 2016)

I started as a Trainee Dental Nurse in 2008 . Assisting the Dentist and decontamination of instruments. After passing my Exam i qualified in dental x rays at Wakefield college. I also covered Reception duties.

Office Administrator - Oracle Training Consultants Ltd - Doncaster

(2000-01 - 2001-09)

Working answering the phones booking appointment, filling, dealing with student enquires and client enquiries

Dental Radiography - Dental Radiography - Wakefield College (2012-10)

National Diploma Dental Nursing - Dental Nursing - Carl and Godfrey Dental Practice (2009-11)

GNVQ Travel and Tourism , Spanish , Business Studies, key skills level 2 (Diploma of Higher Education) - Travel and Tourism, Spanish, Business Studies - The Armthorpe School Sixth Form (2000-09 - 2001)

GCSEs - Maths, English, Science, French, Geography - The Armthorpe School (1995-09 - 2000-09)