Tallulah Howard
Customer Service Representative
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About
Recently completed GCSEs with strong academic performance across sciences, humanities and music. Currently studying A-Levels in Environmental Studies, Music and Ancient History at Queen Mary's College. Highly involved in community leadership through scouting, with experience in customer service and team-based work. Demonstrated commitment to personal development through achieving Duke of Edinburgh awards and representing Hampshire Scouts internationally.
Experience
Customer Service Representative at Virgin Media O2 (Present)
Currently working on a 16-hour contract after transitioning from 20 hours to accommodate college studies. Required 30 hours of training in 4 days in the first week with constant training afterwards. Currently the highest performer despite being on the lowest hours.
- Customer service skills development
- Stock take management
- Money handling
Farm Worker at Farm
Worked on a farm as part of a Pheasant Shoot during the official season.
Cub Scout Young Leader and Squirrel Scout Young Leader at 1st Chineham Cub and Squirrel Scouts (Present)
Volunteer leadership role helping with weekly activities. Have been on camps where responsible for a team of nine 8-10½ year olds.
- Team leadership and mentoring
- Youth development and support
- Weekly volunteer commitment
Education
A-Level in Environmental Studies, Music and Ancient History – Queen Mary's College
GCSE in English Language, English Literature, Maths, Chemistry, Physics, Biology, History, RE and Music – Bishop Challoner School
Cambridge National in Engineering – Bishop Challoner School
