Tammie Binks

Customer-focused professional with extensive experience delivering exceptional service, building strong customer relationships, and resolving enquiries in fast-paced environments. Experienced in handling high volumes of customer interactions through face-to-face, telephone, and email communication. As a successful business owner for five years, I developed a customer-first approach, ensuring every client received a positive and personalised experience.

Combined with experience in hospitality, administration, and team leadership, I bring excellent communication, problem-solving, and relationship-building skills that align strongly with customer loyalty and rewards programmes. Passionate about creating positive customer experiences, retaining customer loyalty, and representing a respected global brand.

Business Owner - Self-Employed

Managed all aspects of a customer-facing business, serving multiple customers daily while maintaining exceptional service standards. Built customer loyalty through personalised service, effective communication, and prompt issue resolution.

• Developed long-term customer relationships and repeat business
• Managed enquiries, bookings, complaints, and customer feedback
• Handled administration, scheduling, and day-to-day operations
• Maintained a professional and customer-focused approach at all times

Chef & Baker

Worked in demanding customer-focused environments requiring teamwork, attention to detail, and excellent communication.

• Delivered high standards under pressure
• Worked collaboratively with colleagues and management
• Prioritised customer satisfaction and service quality

Apprentice - Radio City Liverpool

Provided administrative support and handled multiple email and telephone enquiries.

• Managed incoming communications professionally
• Developed strong organisational and communication skills
• Worked effectively as part of a professional team

Diploma - Culinary Arts - West Cheshire College

Diploma - Pastry & Bakery - West Cheshire College

GCSEs - Whitby High School