Téa Lewis

At 25, I am reliable, conscientious, creative and a high-energy Business and Management graduate. Across my roles in marketing, resource planning, retail and hospitality; I have proven to consistently meet the needs of colleagues, clients and customers. I am known for my strong curiosity and strategic questioning to help me learn as much as possible, to bring dedication and high-quality work into every role and every task.

Customer Related Planning Coordinator - M Group - Bradford

(2025-07)

• Plan external customer related jobs analytically and with attention to detail by validating jobs, determining if they need specialist teams/equipment, traffic management etc. implementing workload prioritisation to meet service-level agreements (SLAs)
• Submit and manage permit applications via Street Manager, work closely with local councils to ensure compliance with their regulations and coordinate traffic management including road closures and temporary lights
• Liaise with management, field teams and councils to create a smooth customer journey; using systems including SAP, Excel and mapping software like Odyssey to manage workloads and allocate resources efficiently

Career break - International travel - South-East Asia

(2025-03 - 2025-06)

• Last year I was lucky enough to travel South-East Asia. Amongst all the fun adventures, I stepped out of my comfort zone, enhanced my independence and confidence and practiced mindfulness throughout my experience.
• I learned to navigate and adapt to new surroundings along with new cultures and languages every day. I was able to develop my planning and budget management skills, which are things I utilise in work and life.

Marketing and Sales Executive - Campus Industries - Leeds

(2024-05 - 2025-03)

• Led high-profile student ambassador sales and brand awareness campaigns for Virgin Media, giffgaff, and QS Masters Fair, organising on-campus activities and helping create social media posts to build leads and convert them into sales
• Managed 80 ambassadors for Virgin Media, overseeing content creation and task delegation, as well as leading giffgaff's first ambassador campaign, recruiting and managing 30 ambassadors and organising HQ training. Also scouted and managed 8 content creators for the QS Masters Fair.
• Contributed to the success of brand awareness initiatives by collaborating with Monday Haircare to distribute freebies and develop promotional strategies. Played a key creative role in Superdrug's summer student campaign, including providing the 'Budget to a Degree' tagline.

Sales assistant / Supervisor - Office - Leeds

(2022-03 - 2024-04)

• After 3 months as a sales assistant at Office I was proudly promoted to supervisor, I consistently tracked staff performance and used my initiative to improve store KPIs and team motivation. Enhanced visual merchandising using fashion trends, commercial awareness, and social media insights.
• Analysed trading data in Excel to provide actionable feedback to senior management.
• Displayed strong interpersonal, decision-making, and problem-solving skills to meet customer needs and build strong loyal relationships.
• Supported multiple stores across the region, strengthening collaboration skills and demonstrating leadership by mentoring staff members, and working alongside visual merchandisers and other managers.

Bar staff - The Silver Fox - Bradford

(2021-09 - 2022-06)

• Worked productively and flexibly in a lively, fast-paced environment
• Optimised customer experience by confidently multi-tasking whilst serving each guest with a sincere, positive, and enthusiastic attitude

Bar staff - The Woodman - Bradford

(2021-04 - 2021-09)

• Worked resiliently and enthusiastically to deliver excellent service during the challenging post-lockdown period.
• Developed self-confidence by forming lasting relationships with regular customers and going above and beyond for them and the team, I was able to apply my newly gained skills successfully in later roles.

Bar staff - Bradford Bulls Rugby Club - Bradford

(2019-05 - 2019-09)

• Improved on my customer service and interpersonal skills further
• Successfully managed fast-paced service while maintaining quality during busy game-day crowds.

Bar Staff/Waitress - CGC Event caterers (Bradford City Football Club) - Bradford

(2018-04 - 2020-08)

• Enhanced both teamwork and independent work skills while supporting event service operations.
• Thrived in the high-energy environment of football games and a range of exciting events like award shows and charity boxing nights, strengthening communication and customer engagement skills

BA - Business and Management - Leeds Beckett University (2019)