Teagan Steele

Friendly, enthusiastic and reliable professional with over three years of experience across retail, hospitality and childcare. I hold a Level 3 Early Years Educator qualification and have developed excellent customer service, communication and organisational skills through working in fast-paced environments with customers, children and families. I am recognised for my positive attitude, strong work ethic and ability to build trusting relationships.

I am now looking for a new opportunity where I can continue developing my skills while making a valuable contribution to a team.

Customer Service Assistant at Co-op Food (2024-01 – Present)

• Deliver excellent customer service in a busy retail environment.
• Process cash and card payments accurately.
• Resolve customer queries professionally and efficiently.
• Replenish stock and maintain high merchandising standards.
• Assist with deliveries, stock rotation and maintaining food safety standards.
• Work closely with colleagues to ensure the smooth running of the store.

Dessert Shop Assistant at Brownhills Dessertery (2023-09 – 2024-05)

• Prepared and served food and drinks to a high standard.
• Delivered friendly customer service in a busy environment.
• Completed customer orders accurately and efficiently.
• Maintained excellent hygiene and food safety standards.
• Built positive relationships with customers to encourage repeat business.

Party Host & Play Assistant at Crash Bang Wallop Children's Soft Play Centre (2022-04 – 2023-08)

• Supervised children's play while maintaining a safe environment.
• Led birthday parties, games and activities for children of different ages.
• Worked closely with parents to personalise party experiences.
• Maintained cleanliness and hygiene throughout the centre.
• Worked efficiently within a busy team environment.

Professional Childcare Placement at Little Pioneers Day Nursery

760+ Hours

• Supported children aged 0–5 with their learning and development.
• Planned engaging activities following the EYFS framework.
• Maintained a safe, stimulating and inclusive learning environment.
• Followed safeguarding, health and safety and confidentiality procedures.
• Built positive relationships with children, parents and staff.

Professional Childcare Placement at St Mary of the Angels Primary School

760+ Hours

• Supported pupils during classroom learning and activities.
• Adapted learning to meet individual needs.
• Prepared classroom resources and learning materials.
• Encouraged children's confidence, behaviour and participation.
• Created and delivered activities during teaching observations.

Level 3 Award, Certificate & Diploma in Childcare and Education (Early Years Educator) – Walsall College

Level 3 in Beautician – Walsall College

GCSE in English – St Francis of Assisi School

GCSE in Maths – St Francis of Assisi School

Qualification in Health & Social Care – St Francis of Assisi School

GCSE in Religious Education – St Francis of Assisi School

GCSE in Media – St Francis of Assisi School