Teri Smyth

Friendly, reliable and hardworking individual with experience in hospitality, childcare and customer service, with a strong interest in progressing into a supervisory role. Confident working as part of a team, supporting colleagues, communicating with a wide range of people and providing a welcoming and professional service. My experience has developed my leadership, organisation, communication, problem-solving and time-management skills, as well as my ability to remain calm and professional in busy environments.

I am eager to take on greater responsibility, support and motivate a team, and continue developing my skills within a supervisory position.

Junior Floor Tender at TONIGHT JOSEPHINE (2025-05 – Present)

• Support the smooth running of the venue and coordinate the floor during busy periods.
• Maintain high standards of customer service, cleanliness and presentation.
• Support and organise team members to ensure efficient service.
• Handle customer requests and resolve issues professionally.
• Support senior staff with daily operations and team standards.
• Follow health, safety, food hygiene and customer service procedures.
• Take initiative, remain calm under pressure and manage multiple responsibilities.

Volunteer at CHILD STAY AND PLAY (2024-07 – 2025-04)

• Supported children during play and activity sessions in a safe, friendly and welcoming environment.
• Communicated positively with children, parents and other staff members.
• Helped organise activities and encouraged children to participate.
• Assisted with maintaining a clean, organised and safe play environment.
• Developed patience, responsibility and confidence when working with children of different ages and needs.
• Worked as part of a team and followed instructions from staff members.

Summer Waitress at CAFFE 3 (2022-07 – 2022-08)

• Welcomed customers and provided friendly and efficient service.
• Took customer orders accurately and communicated them clearly to the kitchen/team.
• Served food and drinks while ensuring customers received a positive experience.
• Kept tables and customer areas clean, tidy and presentable.
• Worked efficiently during busy periods and prioritised tasks effectively.
• Developed confidence, communication and teamwork skills through working in a customer-facing environment.

Level 2 in Working in Child Care – Cardiff and Vale College (2024 – 2025)

Level 1 in Health and Early Years Childcare – Cardiff and Vale College (2022 – 2023)

Level 2 in Music – Cardiff and Vale College (2021 – 2022)

GCSE in A-C Including English and Mathematics – St Illtyds Catholic High School (2021)