Thomas North
Systems Specialist with healthcare and IT support expertise
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About
I am reliable and an adaptable professional with extensive experience across healthcare services, IT systems support, procurement processes, and customer-facing environments. Proven ability to train staff, manage operational workflows, support technical systems, and deliver high standards of service under pressure. A strong communicator with a practical problem-solving approach and a track record of working effectively in fast-paced, regulated environment.
I'm seeking opportunities where I can use transferable skills, operational knowledge, and bring team collaboration to add value.
Experience
Systems Specialist at Maidstone & Tunbridge Wells NHS Trust (2019-01 – 2025-01)
- Supported and administered Integra computer programmes and procurement systems
- Trained staff on system usage, procurement workflows, and compliance procedures
- Assisted with approvals, signoffs, and proposal processing
- Provided user support and troubleshooting for operational teams
- Ensured procurement activities followed internal policies and controls
- Worked with multiple departments to improve system adoption and efficiency
- Produced guidance and training support materials
Hospital Porter at Tunbridge Wells Hospital (2018-01 – 2019-01)
- Transported patients, equipment, and supplies safely across hospital departments
- Maintained patient dignity and safety standards
- Supported clinical teams with time-critical logistics
- Followed strict health and safety protocols
Pharmacy Dispenser (ACT) & Healthcare Support at Paydens (2016-01 – 2018-01)
- Dispensed prescriptions accurately under regulatory standards
- Checked and prepared medications for patient issue
- Supported pharmacy operations and stock control
- Assisted patients and staff with medication queries
Healthcare Support Worker & Sales Assistant at Boots (2013-01 – 2016-01)
- Provided customer and patient support services
- Assisted with healthcare product guidance
- Handled sales transactions and customer queries
- Maintained compliance with pharmacy procedures
Education
Logistics and Warehousing course in Logistics and Warehousing – Digital College (2026-01)
GNVQ Art & Design in Art & Design – Southampton City
HND Horticulture in Horticulture – Sparsholt
9 GCSE's – Weston Park
