TiAntae Turner

Result-driven Certified Pharmacy Technician (CPhT) combining 9+ years of specialty pharmacy expertise with a formal B.A.S. in Healthcare Management. Demonstrated success managing complex prior authorizations, insurance billing architectures, and high-volume care coordination workflows. Adept at bridging the gap between clinical pharmacy logistics, patient care, and healthcare compliance frameworks.

Proven track record of improving operational efficiency, protecting health system revenue, and strictly maintaining HIPAA alignment.

Medicare Enrollment Specialist at Better Place Insurance (2025-01 – 2025-06)

• Managed the administrative onboarding and enrollment documentation workflows for complex Medicare Advantage, Part D, and supplemental insurance plans.
• Educated clients on premium matrices, cost-sharing boundaries, and coverage limits to align plan selections with individual financial and health requirements.
• Maintained a 100% quality assurance and compliance rating on phone recordings and digital applications under strict state and federal insurance regulations.

Certified Pharmacy Technician at WellDyne Specialty Pharmacy (2024-01 – 2024-10)

• Directed end-to-end processing and fulfillment logistics for high-cost specialty therapies and maintenance medications.
• Spearheaded complex prior authorization configurations, medical necessity documentation, and insurance denial escalations to expedite patient time-to-therapy.
• Acted as the primary operational liaison between healthcare providers, manufacturer hubs, and third-party payers to systematically resolve rejected financial claims.

Healthcare Enrollment Specialist at NorthStar Insurance Advisory (2023-06 – 2023-11)

• Governed remote enrollment frameworks, providing strategic plan consulting on Medicare options and eligibility parameters.
• Evaluated patient prescription profiles against comprehensive formulary structures to minimize out-of-pocket medication expenses.

Healthcare Enrollment Representative at Healthcare Solutions Direct (2021-06 – 2021-10)

• Managed heavy call volumes and high-density database management in a fast-paced healthcare administration setting.
• Resolved immediate customer enrollment disputes and tracked system compliance metrics inside unified CRM software suites.

Certified Pharmacy Technician at AllianceRx Specialty Pharmacy (2016-11 – 2018-09)

• Managed specialty drug adjudications, high-dollar billing procedures, and complex data verification setups.
• Collaborated directly with clinical pharmacists and multidisciplinary health providers to streamline care coordination workflows.

Bachelor of Applied Science (B.A.S.) in Organizational Management; Specialization: Healthcare Management – Eastern Florida State College (2026-05)

Associate of Arts (A.A.) – Joliet Junior College

Pharmacy Technician Diploma – Olympia Career Training Institute