Tiffany Apaw
Retail Associate | Customer Experience
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About
A motivated and customer-focused retail professional with a passion for fashion and delivering exceptional customer experiences. Confident in building relationships, providing personalised service, and working in fast-paced retail environments. Eager to develop within the retail industry while contributing positively to team and sales success.
Experience
Sales Advisor - River Island
- Delivered excellent customer service and assisted customers with purchases. Maintained a welcoming and professional shopping environment.
- Replenished stock and maintained visual merchandising standards. Ensured the shop floor remained organised and presentable.
- Built positive customer relationships through product knowledge and communication. Supported the team in achieving daily sales goals.
Retail Assistant - Fortnum & Mason
Delivered exceptional customer service in a luxury retail environment. Assisted customers with product enquiries and purchases. Maintained high presentation standards and attention to detail. Ensured products were well-stocked and displayed in line with brand expectations.
- Developed strong communication and relationship-building skills through client-facing interactions and tailored business recommendations.
- Analysed customer needs and presented solutions clearly and confidently, strengthening consultation and sales skills.
- Managed multiple priorities effectively while maintaining professionalism, organisation and attention to detail.
Business Consultant
- Developed strong communication and relationship-building skills through client-facing interactions and tailored business recommendations.
- Analysed customer needs and presented solutions clearly and confidently, strengthening consultation and sales skills.
- Managed multiple priorities effectively while maintaining professionalism, organisation and attention to detail.
Runner, Set Designer & Camera Operator
- Worked in fast-paced environments, supporting team operations and maintaining organisation under pressure
- Assisted with setup and execution, demonstrating strong teamwork and attention to detail
- Contributed to visual presentation and overall production quality
Education
BA (Hons) - Business Entrepreneurship And Innovation - De Montfort University (2022-06 - 2025-06)
Lvl 3 - Creative Media And Production/Film And Tv - Barking and Dagenham College (2020-09 - 2022-06)
