Tiffany Fontanez

Highly trusted and detail-oriented Executive Assistant with proven experience supporting C-suite leadership and managing day-to-day office operations. Skilled in executive scheduling, confidential communications, dispatch coordination, invoicing, and acting as the central liaison between leadership, staff, and field teams. Known for discretion, reliability, and keeping executives focused and organized.

Executive Assistant / Office Manager at Advanced Security Technologies Inc. (2023-10 – Present)

• Provide direct executive-level administrative support to the CEO, managing schedules, priorities, and confidential communications
• Coordinate daily dispatch operations for field technicians, ensuring efficient routing and service coverage
• Support multiple staff members across office and field operations as the primary point of contact
• Manage all invoicing and billing processes, ensuring accuracy and timely processing
• Handle sensitive information with discretion and professionalism
• Maintain organized digital and physical filing systems
• Coordinate calendars, meetings, and operational logistics
• Serve as the go-to office leader, resolving issues proactively to maintain smooth operations

Customer Service Representative at RT Location LLC (2022-03 – 2023-10)

• Served as the primary customer contact, resolving service inquiries and concerns
• Provided accurate information, scheduling support, and troubleshooting assistance
• Built strong customer relationships, contributing to repeat business

Special Education Paraprofessional at City of Bridgeport Board of Education (2015-11 – 2022-03)

• Supported students requiring individualized educational and behavioral assistance
• Collaborated with teachers and staff while maintaining strict confidentiality
• Provided one-on-one support and behavioral plan implementation

High School Diploma in Human Service / Behavioral Science (Business Coursework) – Housatonic Community College

High School Diploma – Bullard Havens High School