Senior Technical Writer with 20+ years experience
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Proactive, flexible technical writer with 20+ years creating clear, accurate product and security documentation for engineering, networking, and security audiences. Experienced in authoring how-to guides, conceptual topics, reference docs, tutorials, and release documentation; maintaining docs in SharePoint; and collaborating with developers to create and improve documentation that helps users adopt complex networking and security features. Strong background in SDLC documentation, documentation standards, quality assurance and information architecture; familiar with networking and security concepts and zero-trust principles.
Senior Technical Writer at Copper River Cyber Solutions (2016-11 – 2025-10)
As contractor to the Food and Drug Administration Office of Digital Transformation (FDA ODT):
• • Authored and maintained security- and operation-focused product documentation used by engineers and security teams for Logging & Event Management, Identity Management/Derived Credentials, Information Protection, and Cybersecurity Platform (CSP) upgrades and migrations. Provided documentation skills to other clients such as the Office of Naval Research (ONR), the Department of Housing and Urban Development (HUD), the National Institutes of Health (NIH), the Defense Information Systems Agency (DISA), and the Defense Counterintelligence and Security Agency (DCSA).
Technical Proposal Writer at WinBiz Proposals (2016-05 – 2016-11)
Partnered with coordination team to prepare proposals for Digital Infuzion (DIFZ), an IT firm that offers computer services, informatics, and enterprise solutions to research centers and healthcare organizations.
Technical Writer at Smartronix, Inc. (2015-06 – 2016-05)
As contractor for Common Securitization Solutions (CSS), a Fannie Mae and Freddie Mac joint venture: Produced user manuals, baseline configurations, server build guides, and change request documentation for large-scale platform teams; interviewed engineers to convert technical requirements into reproducible procedures and configuration guidance.
Technical Writer at Technology Solutions Provider, Inc. (TSPi) (2015-01 – 2015-05)
Drafted and edited software lifecycle management (SLCM) documentation for the Department of Treasury Inspector General Electronic Records (TIGER), a web-based investigation tracking program for the Treasury Office of Inspector General (TOIG), and for the Natural Resources Conservation Service (NRCS) at the U.S. Department of Agriculture (USDA).
Technical Writer at InScope International (2014-11 – 2015-01)
As contractor for Department of Energy Office of Intelligence and Counterintelligence (DOE-IN): Edited device distribution and lifecycle protocols; drafted early user documentation for a real‑time monitoring system, focusing on clear operational instructions for technical operators.
Senior Business Analyst/Technical Writer at ASET Partners (2013-12 – 2014-08)
As contractor within the Environmental Protection Agency (EPA): Designed information architecture and authored Project Dashboard user guides and SLCM policy; built and maintained Mission Investment Solutions Division Project Management Office (MISD PMO) web content and SharePoint structure for engineering and PMO audiences.
Senior Associate/Technical Writer at ICF International (2009-10 – 2013-12)
As contractor for the Department of Homeland Security (DHS): Wrote technical and policy documentation for two security-focused IT investments—the Chemical Security Assessment Tool (CSAT) and the Chemical-Security Management System (CHEMS); created SOPs, outreach materials, and user-facing guides for mission-critical systems used by security and operations teams.
Senior Analyst at Technology and Management Services (TMS) Inc. (currently IBM) (2005-05 – 2009-10)
While on contract with the Department of Homeland Security (DHS): Researched, drafted and edited documentation for the Infrastructure Information Collection Program (IICP), a project within the Infrastructure Information Collection Division (IICD). Drafted and edited documents related to IICP and similar projects, such as change request forms, meeting minutes, user instructions, diagrams, PowerPoint presentations, and support for the IICP's annual Exhibit 300 submission to the Office of Management and Budget (OMB). Drafted and edited instruction manuals for several data collection applications that were designed by Argonne National Laboratory (ANL) to facilitate the annual Infrastructure Protection (IP) Data Call, which collected information from assets in each of the U.S. states and territories to create a classified, tiered list of critical infrastructure and key resources (CIKRs).
M.A. in Communication, Culture and Technology (CCT) – Georgetown University
B.A. in Media Studies and English – Duquesne University
