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Tobe Okobi

Tobe Okobi

Customer Service

Talent
HarlowMember since May 5, 2026
Customer serviceCommunicationInterpersonal skillsProduct knowledge
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Customer serviceCommunicationInterpersonal skillsProduct knowledge

About

I am a dynamic individual who enjoys being in the customer service industry simply to engage and learn from new people. I have efficiently held various customer-facing roles at high levels, where I have excelled as a team player as well as working on my own initiative. I enjoy meeting people and my effective communication and strong interpersonal skills continually elevate me above my peers in any environment I have worked in.

I am a fast learner, willing and able to successfully take on new challenges as demonstrated in my various roles. I look forward to adding value to your organization that provides me the continued opportunity of learning.

Experience

Head Waiter at Pied a terre (2018-09 – 2019-11)

  • Main Priorities were to keep the members of the team in line as well as making sure they held the Michelin standard of service at all times during every lunch & Evening shift.
  • Keeping the bond between staff and management to ensure an honest working environment.
  • Memorising a detailed database of not only food, but facts and origins of how we sourced our food and drinks.

Supervisor at The Good Yard (2018-01 – 2018-09)

  • Watching over the floor making sure customers' needs are being met.
  • Making sure staff are happy and have eaten breakfast & lunch without disruption to service.
  • Speedily Preparing vast amounts of coffee & or smoothie orders as efficiently as possible.
  • Meaningfully engaging our regulars.
  • Cashier

Bartender/Supervisor/Waiter at Ippudo (2016-11 – 2017-11)

  • Controlling the floor to the standard of the manager.
  • Over reaching for guest satisfaction.
  • Keeping up to date with product knowledge to effectively relay to customers about our new & exciting product ranges as they are released.
  • Maintaining the world class standard expected from a central London Restaurant.
  • Ensuring the new staff are trained up to the standard of the manager.

Education

VI Form – Sir John Henry Newman VI Form (2011-07)

VI Form – St Bonaventure's Comprehensive (2009-09 – 2010-09)

GCSE in 11 subjects incl. Maths, English & Science – St Bonaventure's Comprehensive School (2004-09 – 2009-07)

Information Technology – St Bonaventure's Comprehensive School

Skills

customer service

Reviews

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