
Tobe Okobi
Customer Service
Hire this person
Send a job offer directly to this candidate
About
I am a dynamic individual who enjoys being in the customer service industry simply to engage and learn from new people. I have efficiently held various customer-facing roles at high levels, where I have excelled as a team player as well as working on my own initiative. I enjoy meeting people and my effective communication and strong interpersonal skills continually elevate me above my peers in any environment I have worked in.
I am a fast learner, willing and able to successfully take on new challenges as demonstrated in my various roles. I look forward to adding value to your organization that provides me the continued opportunity of learning.
Experience
Head Waiter at Pied a terre (2018-09 – 2019-11)
- Main Priorities were to keep the members of the team in line as well as making sure they held the Michelin standard of service at all times during every lunch & Evening shift.
- Keeping the bond between staff and management to ensure an honest working environment.
- Memorising a detailed database of not only food, but facts and origins of how we sourced our food and drinks.
Supervisor at The Good Yard (2018-01 – 2018-09)
- Watching over the floor making sure customers' needs are being met.
- Making sure staff are happy and have eaten breakfast & lunch without disruption to service.
- Speedily Preparing vast amounts of coffee & or smoothie orders as efficiently as possible.
- Meaningfully engaging our regulars.
- Cashier
Bartender/Supervisor/Waiter at Ippudo (2016-11 – 2017-11)
- Controlling the floor to the standard of the manager.
- Over reaching for guest satisfaction.
- Keeping up to date with product knowledge to effectively relay to customers about our new & exciting product ranges as they are released.
- Maintaining the world class standard expected from a central London Restaurant.
- Ensuring the new staff are trained up to the standard of the manager.
Education
VI Form – Sir John Henry Newman VI Form (2011-07)
VI Form – St Bonaventure's Comprehensive (2009-09 – 2010-09)
GCSE in 11 subjects incl. Maths, English & Science – St Bonaventure's Comprehensive School (2004-09 – 2009-07)
Information Technology – St Bonaventure's Comprehensive School