Tom Armstrong

MSc graduate in Psychological Studies with Mental Health with a BSc (Hons) in Cyber Security and Networks, bringing a strong mix of psychology, research, and computing knowledge.

Experience includes quantitative research, technical problem-solving, and support work requiring accuracy, confidentiality, and careful judgement.

Support Worker - Care Support Scotland - Peffer, Edinburgh

(2025-01)

• Support neurodivergent adults and people with learning disabilities with different behavioural, cognitive, and independence needs.
• Administer and record medication, complete MAR sheets, finance checks, health and safety checks, medication counts, and daily support notes with a high level of accuracy and confidentiality.
• Use observation, empathy, and sound judgement to respond to individual needs and adapt communication, including using Makaton with a nonverbal individual.
• Work in a role where consistency, attention to detail, and careful decision-making are essential.

Cinema Host - Odeon Luxe, Glasgow Quay - Glasgow

(2021-07 - 2023-05)

• Delivered customer service in a fast-paced environment while balancing multiple priorities and maintaining professionalism.
• Worked with colleagues to support smooth day-to-day operations and handle issues calmly.

Team Member - Greggs - Glasgow

(2020-01 - 2020-11)

• Managed customer service and operational tasks efficiently while working to quality and safety standards.

MSc - Psychological Studies with Mental Health - University of Aberdeen (2023-09 - 2024-11)

BSc (Hons) - Cyber Security and Networks - Glasgow Caledonian University (2017-09 - 2023-11)