Tom Wormell
Hospitality worker
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About
Being a naturally outgoing and friendly individual I believe that success is found through strong relationships and cooperation leading me to a passion for the hospitality industry. Through a variety of relevant work experience I have developed a high level of interpersonal communication skills and team working abilities.
Experience
Bartender and Server - May 2023-present
Bartender and Server at the William Morris Wetherspoon’s
- Worked in busy pub in the city centre, efficiently making drinks and providing a professional, friendly customer experience
- Memorised over 40 different Wetherspoons menu items including daily specials and a large wine menu
- Improved ability in assessing guest demeanour and bringing intoxicated behaviour and underage drinking to the attention of managers
Gained experience in the kitchen and waiting tables
- Gained vital time management skills by multi tasking while preparing different meals
- Learnt professional presentation skills in plating and cocktail execution
- Seated dinner guests, relayed specials and served authentic British and French cuisine.
A summer job working in fast food
- Learnt to collaborate effectively with team members in a high-pressure work environment to deliver customer orders promptly and accurately
- Picked up vital lessons in communicating with customers in a professional, friendly manner.
A job during the winter season
- Was in charge of keeping track of stock and keeping shelves full
- Worked behind the till, improving my ability to handle customers and increasing customer satisfaction
Education
Abingdon School - A level results (2023)
Mathematics A*, Further Mathematics A*, Chemistry A*, Economics A
GCSE - Grade 9 (2021)
English Language, English Literature, Mathematics, Additional Mathematics, Triple Science, Geography, History, French, Drama
Smart Serve Ontario qualification (2023)