Veena Upendran

Reliable and hardworking professional with experience working in healthcare environments, where accuracy, teamwork, organisation, and attention to detail are essential. Experienced in following procedures, maintaining accurate records, handling tasks efficiently, and supporting teams in fast-paced environments. Physically fit, dependable, and willing to take on responsibilities across warehouse operations, including picking and packing, stock handling, loading and unloading, inventory control, and maintaining a safe and organised workplace.

Quick to learn new processes and systems, with a positive attitude and strong commitment to meeting targets and completing tasks to a high standard. Seeking a warehouse operative position where I can contribute my strong work ethic, reliability, and teamwork skills.

Support Worker - Resicare Group - Milton Keynes, United Kingdom

(2026-04-01 - 2026-06-20)

• Provided compassionate support to children with learning disabilities, autism, and additional support needs.
• Assisted with daily activities including personal care, dressing, hygiene, meals, and maintaining routines.
• Supported children with educational, recreational, social, and community activities to promote confidence and independence.
• Provided emotional support and helped manage challenging behaviour while maintaining a safe and positive environment.
• Maintained accurate records, followed safeguarding procedures, and worked closely with parents, carers, teachers, and other professionals.

Support Worker - Lifeways Group - Coventry, Beach and willows, United Kingdom

(2025-07-18 - 2025-12-20)

• Take care of the client who having learning disabilities and autistics disabilities.
• Assist tenants with their medications, day to day activities, such as showering, grooming, dressing, meal preparation and ensuring their well being.
• Providing emotional support and companionship to clients.
• Encouraging social interaction and engagement with the community.
• Monitoring clients' physical and mental health, and reporting any changes or concerns to healthcare professionals.
• Following all organizational policies and procedures, as well as local, state, and federal regulations governing support worker responsibilities.
• Participating in ongoing training and professional development to stay updated on best practices and maintain required certifications.

Ware House Operative - World Of Books - Coventry, United Kingdom

(2024-04-18 - 2025-03-12)

• Picked books and other products accurately from warehouse locations according to customer orders.
• Sorted incoming stock by category, condition, title, and designated storage locations.
• Packed customer orders securely and prepared them for dispatch.
• Received, unloaded, checked, and processed incoming stock.
• Scanned products using handheld barcode scanners and warehouse management systems.
• Moved and organised stock safely within the warehouse.
• Conducted basic stock checks and helped maintain accurate inventory records.
• Loaded and unloaded deliveries while following manual handling and health and safety procedures.
• Maintained clean, tidy, and organised work areas to support efficient warehouse operations.
• Worked effectively as part of a team to achieve daily productivity and order fulfilment targets.
• Followed company procedures for quality control, stock handling, packing, and dispatch.
• Identified damaged or incorrect items and reported issues to supervisors.
• Worked efficiently in a fast-paced environment while maintaining accuracy and attention to detail.
• Supported other warehouse activities as required, including replenishment, sorting, packing, and dispatch.

Health Care Support Worker - Lifeways Group - Turville House, Bedworth, United Kingdom

(2023-08-12 - 2024-03-12)

• Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
• Assisting with medication, daily living activities such as eating, showering and using the toilet.
• Monitored patient progress, identifying and proactively addressing obstacles hindering recovery.
• Reduced patient anxiety by clearly and calmly explaining clinical processes and procedures.
• Obtained current medical information, weight, height and vital signs to aid care planning.
• Contributed to case management processes on general ward, assisting with charting and patient intake.
• Assisted in the administration of various medications and taking samples from patients when required.
• Counselled patients on pain management and medication risks with strong focus on substance abuse prevention.
• Charted patient information related to vital signs, pain management and daily inputs and outputs.

Lecturer (Assistant Professor) - MAR GREGORIOUS COLLEGE, PARUMALA - Parumala, India

(2020-06 - 2021-04)

• Planned and developed course curriculums based on government guidelines, trends and head of department input.
• Selected innovative teaching methods to deliver course content.
• Planned and developed homework assignments based on lessons taught and student development required.
• Used diverse teaching methods, including lectures, presentations and class activities to deliver curriculum.
• Developed tests and materials to assess and promote student learning objectives.
• Designed, planned and taught lectures based on curriculum requirements and exams.
• Held regular student meetings to communicate strengths, weaknesses and areas for learning development.
• Marked and graded homework, assignments, papers and tests, providing constructive feedback to improve learning development.
• Prepared and adapted teaching materials including handouts, booklets and assessment papers to foster and support learning progress.
• Contributed to compilation of publicity materials and attended promotional events to encourage and grow new student admissions.
• Conducted individual and collaborative research projects to produce and publish articles in peer-reviewed journals.

MSc - Data Science & Computational Intelligence - University of Coventry (2023)

Masters - Computer Applications (MCA) - MG University (2019)

BSc - Computer Science - University of Kerala (2017)

Plus Two - Computer Science - DBHSS Cheriyanadu, Kerala (2014)

SSLC - Bio-Math - MTHSS Venmoney, Kerala (2012)