Vhutshilo Prudence
Customer service
Talent
Sandton, GautengMember since April 21, 2026
Customer service
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Customer service
About
Experienced customer service consultant with a strong background in call centre environments, currently providing support for DStv customers. Skilled in handling high-volume queries, resolving complaints efficiently, and delivering excellent customer experiences.
Experience
Customer Service Consultant (DStv Campaign) - Afrizan BPO
- Handle inbound customer calls for DStv services and accounts
- Assist with billing, subscriptions, and technical queries
- Resolve complaints professionally
- Capture and update customer information
- Maintain high customer satisfaction
Customer Service Agent - iContact BPO
(2023-12 - 2025-06)
- Managed customer interactions
- Resolved queries and complaints
- Maintained customer records
- Met performance targets
Sales & Customer Service Agent - US Comparing
- Assisted customers with product selection
- Achieved sales targets
- Built client relationships
Customer Service Consultant - Real Promotions Marketing Company
(2021 - 2022)
- Provided customer support
- Handled complaints
- Promoted products and services
Education
Matric - Grade 12
Skills
Customer service
