Fitness Instructor at Wigston Fitness Limited (2023-02 – Present)
- Running a gym circuit
- Sales of new gym memberships
- Processing of membership renewals, direct debit forms, resolving membership queries
- Processing member visits, preparing month end figures for reporting purposes
- Dealing with incoming and outgoing enquiries via telephone, email, social media and face to face
- Ensuring training is up to date, ensuring policies, and data protection requirements are up to date and adhered to
- Running the bookings calendar for member appraisals and priority appointments in line with expected services levels
- Filing of member programme cards ensuring the filing system is up to date and easy to access for the members
Team Member at Greene King PLC (2019-10 – 2023-06)
- Working as a cross trained team member to serve food and drink to members of the public
- Responsible for keeping allocated area clean, tidy and welcoming
- Ensuring policies and laws such as age verification were adhered to
- Responsible for making sure the tills in allocated area tallied at the end of each shift
Administration Team Leader at Cromwell Tools (2014-04 – 2019-09)
Working within the branch environment to support the sales team in their daily roles.
- Answering telephone and email queries and seeing the queries through to resolution
- Raising weekly and monthly invoices and providing copy delivery advice notes as requested by customers
- Serving customers on the trade counter and assisting the warehouse with various clerical tasks particularly surrounding stock analysis and stock taking procedures
- General administration tasks which arise on a daily basis such as raising and processing credit notes, debit notes, and payments
- Taking basic orders from customers on both a trade account and cash sale basis and dealing with over counter payments, both in cash and debit or credit card format
- Ensuring customer documents such as delivery advice notes and purchase orders are processed and filed on a regular basis to ensure that they can be easily referred to in case of queries
- Ongoing assessment of all administration tasks to ensure that they are compliant with company policies and procedures
- Helping to train a team of twelve administrators who support the entire UK branch network in various administration roles
Corporate Accounts Administrator at Cromwell Tools (2014-04 – 2019-09)
Predominantly working with our overseas branches to repatriate excess cash back to head office in a timely manner.
- Reconciling group sales ledgers, purchase orders and shipping/delivery documentation with local branch purchase ledgers to ensure that all stock is correctly invoiced, accounted and paid for
- Inputting of invoices for the overseas branches ensuring that any arising queries between supply and receipt are resolved
- Undertaking the full reconciliation of statements and allocations of payments to ensure that ledgers and accounts are as up to date as possible at all times
- Bi-monthly reporting to various levels of both external and internal management on numerous issues such as credit limits and bad debt issues
- Resolving queries and variances as they arise to ensure that bad debt is kept to a minimum and payments are received within set timeframes
- Liaising with the overseas branches ensuring that all banking and official paperwork is correctly raised and authorised, adhering to the local financial laws of each country
- Posting of received payments, often in numerous currencies, ensuring that all ledgers and reports agree at all times
- Timely collection of debt from both our overseas branch customers and from specified group account customers, often working very closely with various customers to resolve queries to avoid non-payment of debt
- Responsible for controlling and managing the credit limits of both overseas and corporate customers using various external reports
- Other adhoc and general duties with the accounting department including scanning, filing as requested by the senior team
Finance Assistant at Guthlaxton College (2011-11 – 2014-04)
- Reconciling supplier statements, invoices and purchase orders and posting supplier invoices to the system to a stage where the finance manager can authorise a payment run
- Responsible for the issuing of invoices, credit notes and statements for room hire and private lessons on a timely basis, also credit control for these customers via various means
- Responsible for the finances of school trips and visits from budgeting for the trip, collecting the monies to booking and paying for travel, accommodation and event tickets, including for foreign trips
- Setting up and running the new online payment system for trips and school lunch monies
- Reconciling between the bank and the various departmental cost centres for these payments
- Receiving, documenting, processing, posting and banking of all income to the college
- Responsible for keeping all financial files and relevant paperwork in a good working order
- Assisting the Finance Manager with paperwork in order to get the monthly accounts and submissions completed
Finance Assistant at Wyggeston & Queen Elizabeth 1 College (2010-01 – 2011-11)
- Mainly responsible for working on the monthly salary figures, ensuring that overtime payments and relevant deductions were worked out correctly and then correctly deducted by the external party who ran the payroll scheme
- Checking that the staff payment report reconciles to the budget and investigating any differences
- Looking after the budget for the gas and electricity accounts for the site, checking that meter readings are correctly submitted to and charged for by the supplier
- Reconciling the charges to the monthly budget and investigating any anomalies
- Assisting the Finance Manager with the initial yearly budgeting for all departments, taking into account the peaks and troughs of the academic year and consistently reconciling to ensure that spending is in line with projected figures and investigating discrepancies
- Checking of monies taken by the college cashier and posting to the relevant department, then banking the monies on a weekly basis
- Reconciling supplier invoices with purchase orders and delivery notes and investigating any variances before posting to the ledger and preparing for payment by the Finance Manager
- Assisting the Finance Manager with preparing and posting journals and adjustments in order to ensure that the month end accounts are submitted on time
Trainee Accountant at Hayles & Partners Ltd (2007-07 – 2009-12)
Working as part of the newly formed Small Business Department, assisting in the preparation of annual accounts for companies, sole traders and partnerships.
- Providing a basic book keeping service for smaller customers and basic tax return preparations
- Assisting in Company Secretarial matters, allocations of company shares and creation of dividends and general administration duties such as filing, maintaining customer records and assisting the post room manager
