Willard Wang
Customer Service
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About
Reliable Dedicated Customer Service professional with over 1 year of experience in delivering exceptional support and assistance to clients. Skilled in effectively resolving customer queries and concerns, ensuring high levels of satisfaction. Proficient in utilising various communication channels to engage with customers, demonstrating strong interpersonal and problem-solving abilities. Adept at working in fast-paced environments, maintaining a calm and professional demeanour under pressure.
Experience
Crew Member at Woolot (2023-09 – 2024-04)
- Accurately handled cash and card transactions.
- Conducted inventory checks, managed stock rotation, and restocked supplies.
- Assisted with food preparation while ensuring hygiene standards.
- Developed a strong understanding of food hygiene and safety practices.
- Efficiently processed customer orders in a fast-paced environment.
- Oversaw opening and closing procedures.
- Managed waste disposal and recycling in compliance with regulations.
- Successfully carried out multiple job roles as required.
Crew Member at Gourmet House (2024-11 – Present)
Similar to Previous Job at Woolot
Education
OCR Regulated Level 3 Advanced GCE in Computer Science – City and Islington College (2022-09 – 2024-07)
PearsonEdexcelGCE in Extended Modern History – City and Islington College
