Wookie Ong

I’m a hardworking and motivated team player that can work autonomously. I take pride in my work and seek to meet targets and improve processes, to ensure the efficiency of our team can be maximised.

Credit Controller (permanent) - Nelsons Solicitors - Nottingham

(2017-09 - 2022-05)

In this role I worked in a small team dealing with the collection of private and commercial debts, we contributed to the maintenence of cash flow and the facilitation of queries in a timely manner. I have enjoyed the new and varied experience of working on private individual debt because the communication style is more diverse and challenging. A fantastic role providing a unique and valuable experience.

• Chasing clients/debtors daily by the use of a diary system
• Building positive relationships with customers and solicitors
• Improving/reducing aged debt
• Reporting on queries
• Arranging instalment plans
• Instalment reviews
• Individual Statements
• Credit checking customers with the use of Experian and Redflag
• Issuing reminder letters
• Minimising bad debt
• Systems used – Navision and Microsoft Office

Financial Accounting Assistant - DNVGL Limited

(2016-09 - 2017-03)

I have gained excellent experience at DNV GL working full time in a temporary role supporting the Financial Accounting team whilst they transition their accounts function over to Poland.

• Bank Reconciliations GBP, EUR and USD
• Credit control (Intercompany only)
• Statements, issuing and reconciling
• Liaising with employees worldwide
• Accounts payable and accounts receivable
• Journals and accruals
• Creating process documents
• Systems used – SAP, Oracle and Microsoft Office 365

Credit Controller - Pallex

(2016-06 - 2016-07)

I was incredibly grateful to be employed in this role and achieved some positive results making progress in the allocation of suspense account payments and reduction of aged debt. I found this to be an enriching experience and a fantastic company to work for.

• Allocating Cash
• Chasing debtors
• Aged debt reporting
• Resolving queries/purchase orders
• Statements

Accounts Assistant - DHL Supply Chain c/o Artex Ltd and British Gypsum

(2011-03 - 2016-04)

My role at DHL was incredibly varied, in addition to the below I was tasked to provide cover for the Finance Manager which meant assisting with her reporting duties to gain valuable experience.

• Supplier payments via credit card (procurement)
• Maintenance of day books (sales and purchases)
• Processing of purchase/sales ledger invoices.
• Query resolution
• Negotiating costs with suppliers
• Reconciling credit card statements
• Credit control
• Assisting with month end/trading – reconciliation of multiple nominal codes
• Journals, accruals and pre-payments
• Working closely with the Finance Manager/reporting
• Processing wages
• Creating process documents
• Systems used – Oracle, EFX and Microsoft Office

Accounts Assistant (Maternity Cover) - Luffield Cars Limited

(2010-02 - 2011-02)

I worked at Luffield Cars for 12 months on a temporary basis to cover maternity leave, and the experience has been great. I’ve benefitted from working on both sides of the ledger simultaneously. My duties were as follows:

• Posting incoming cheques and cash
• Posting direct debits
• Inputting nominal ledger entries
• Daily bank reconciliation
• Petty cash maintenance
• Fuel expense maintenance (logging and checking against the purchase invoice)
• Posting purchase invoices
• Statement reconciliations
• Systems used – Kerridge and Microsoft Office

Credit Controller/Sales Ledger (permanent) - SourceBio Science Plc

(2008-08 - 2009-02)

Working for SourceBio Science I had the opportunity to liaise with clients from different countries such as Hong Kong, Australia and Sweden, so great communication skills were paramount in this role. Sadly I had to leave due to re-locating and expecting my first child.

• Telephone work internationally to obtain outstanding monies
• Building strong customer relations
• Updating and maintaining cashbook entries on the sales side
• Daily follow up calls using a diary system and telephone
• Invoice queries
• Raising manual invoices and credit notes
• Registering incoming cash
• Issuing reminder letters
• Producing weekly reports
• Cash book reconciliations at month end
• Systems used – Sage line 50 and Microsoft Office

Senior Credit Controller (permanent) - Staff line Recruitment Group Plc

(2002-11 - 2008-08)

In this role I worked to extremely tight deadlines, as well as assisting in the efficient running of a highly motivated and successful credit control department

• Chasing debtors daily by the use of a diary system
• Building strong customer relations
• Playing an active role in the reduction of company debtor days to an average of 30days
• Logging and rapidly dealing with invoice queries
• Raising manual invoices and credit notes through the system
• Registering, posting and banking cash
• Sending out sales invoices and monthly statements
• Credit checking
• Producing monthly board reports
• Producing weekly invoice schedules and devising payment plans for individuals
• Minimizing bad debt
• Systems used – Navision and Microsoft Office

9 GCSE’s Passed - English, Mathematics, Science - Toot Hill Comprehensive School, Bingham, Nottingham (1995 - 1999)

AAT Level 2 - Loughborough College

AAT Level 3 Diploma - Accounting - Loughborough College A Level 3 Certificate - Interior Design - Nottingham