Yazmin Hannah Masterson

I have a passion for people and I am seeking a job that can make the most of my excellent communication and people skills. I have travelled a lot as a solo traveller and this has developed my confidence and independence. I learn fast and have high energy levels, I am a dedicated employee and my work ethic is one of my strengths.

I work well as part of a team and can work independently. People find me warm and friendly and are at ease in my company. I really enjoy looking after people and want to find a place where I can provide person centred care that is enhancing the experience of the service user.

Travel Consultant - Hays Travel Larne - Larne

(2022-10)

• Sourcing and tailoring holidays to needs of customers
• Finding offers to promote on social media
• Supporting customers through booking process
• Identifying other needs such as foreign currency and insurance
• Working towards targets
• Providing a high standard of customer care to establish long lasting relations with the customers and Hays

Kids Club Representative - TUI Kids Club Greece - Greece

(2022-08 - 2022-10)

• Provided in resort activities and outings to children on holiday aged 3 to 15
• Provided safe child care and entertainment while their parents enjoyed the resort facilities

Care Assistant - Kathryn Homes

(2020-06 - 2022-05)

• Provided personal care and support in daily activities to frail elderly and dementia residents
• Communicated with family members about the well being and progress of their relatives
• Managed vital communication role during pandemic with tight restrictions on visits in care homes

Volunteer - Blaze Aid - Rural Victoria, Australia

(2020-03 - 2020-04)

Shortly after travelling to Melbourne, the Covid19 lockdowns were put in place so I spent time as a volunteer, assisting the rebuild of fire damaged farms in rural Victoria. Sadly these camps were soon closed also and the advice from both Australian and British Governments was to return home. I followed this advice and returned to Northern Ireland in April 2020.

Retail Assistant - Fone King, Miranda Westfield - Sydney

(2020-01 - 2020-03)

• Continually met and exceeded sales targets for each day
• Employed on a full time basis
• Quickly learnt all facets of the job
• Left to travel to Melbourne

Fruit Picker - Tolga Farm - Tolga, Queensland, Australia

(2019-12 - 2020-01)

The work was hard but the experience was unforgettable and the farm owners appreciated my 100% effort.

Care Assistant - Larne Care Centre - Larne

(2017-01 - 2019-12)

• Worked with Dementia and Geriatric patients
• Provided daily care and supervision
• Provided a link between residents and their families to ensure them that their loved ones were receiving the best care
• Gave updates on residents' progress
• Managed stressful and demanding position with long hours
• Made a difference in residents' lives

Production Operator - Terumo BCT - Larne

(2015-01 - 2017-12)

Working in a fast paced, target driven factory, I used various machinery to make blood bags for hospitals. With a focus on health and safety, I was also responsible for keeping a clean and safe environment at all times.

Receptionist - Dodds Coach Holidays

(2014-01 - 2015-12)

• Manned a small switchboard
• Taking of bookings
• Money handling and banking
• Preparation of paperwork and invoices

Waitress - The Winebar - Larne

(2012-01 - 2014-12)

Worked evening shifts at local winebar/restaurant.

• Waitressing
• Bar work
• Kitchen and cleaning as and when required