Zahida Khan

Administrator with extensive experience in the education sector and proficiency in customer services, stakeholder relations, programming, and computer systems. Extensive experience in communication and engagement in a university and FE setting, with proven abilities to communicate intricate details in an accessible and engaging manner to various audiences, including academic and public audiences. Experienced in handling enquiries, balancing conflicting priorities, and offering competent administrative support in high-pressure environments.

Self-starter with strong oral and written communication skills, IT proficiency with the Microsoft Office Suite, and sensitivity to handling sensitive details.

Associate Lecturer (Business & Digital Skills / Healthcare) - University of Wales Trinity Saint David

(2022-01)

• Translate complex academic and technical concepts into clear, accessible content for diverse groups of students.
• Deliver sessions on digital skills, supporting user engagement with online platforms and tools.
• Develop structured learning materials and communication resources
• Support learners with varying levels of digital literacy, ensuring inclusive engagement and practice.

Programme Lead – (Business Leadership Management & Education) - Sheffield College University Centre

(2015-01)

• Lead programme communication across teams, ensuring effective coordination and stakeholder engagement
• Designed and delivered workshops, training sessions, and supporting content to NHS staff
• Developed digital learning resources and guidance materials for a diverse student body.
• Build strong relationships with students, staff, and external partners
• Communicated complex topics in accessible formats for varied audiences
• Coordinated programme delivery and supported student engagement initiatives

Head of Access to HE (International School) - Sheffield College

These roles developed strong stakeholder communication, organisation, and regulatory awareness.

Lecturer in Business Education - Chesterfield College

These roles developed strong stakeholder communication, organisation, and regulatory awareness.

Claims Handler, Miner's compensation scheme - Aon Ltd

These roles developed strong stakeholder communication, organisation, and regulatory awareness.

Lifestyle Editor & Social Media Team Member - Breathe News

(2018-01 - 2018-12)

• Write and publish articles on lifestyle, society, and culture
• Manage social media content, scheduling, and audience engagement
• Monitor analytics and optimise content performance

Social Media & SEO - BELIFF International Film Festival

(2018-01 - 2018-12)

• Created and scheduled engaging digital content
• Supported audience growth through organic social strategies
• Analysed engagement metrics and website traffic

Fashion Copywriter & Blogger - Oxfam Online Shop

(2018-01 - 2018-12)

• Produced written content including product descriptions and blogs
• Contributed to SEO optimisation and online engagement strategies

Trustee - Ashiana (Human Trafficking Charity)

(2013-01 - 2014-12)

• Contributed to organisational strategy and community engagement
• Participated in stakeholder discussions and planning initiatives

MA - Adult Learning and Global Change - Linköping University (2020-01 - 2020-12)

PGCE Secondary Business Education + QTS - Business Education - Sheffield Hallam University (2007-01 - 2007-12)

BA (Hons) - Financial Studies - Sheffield Hallam University (2002-01 - 2002-12)