Zain Tabassum

Team member

Talent

BirminghamMember since September 25, 2026

Cash handlingCustomer ServicePayment ProcessingProduct knowledgeHigh-volume diningCustomer service techniquesHospitality etiquetteLightspeed restaurant

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Cash handlingCustomer ServicePayment ProcessingProduct knowledgeHigh-volume dining

About

Friendly, reliable and customer focused individual with strong experience in delivering excellent service in fast paced environments. I take pride in creating positive customer experiences and keeping store areas organized and supporting team members to ensure smooth daily operations. I am fully committed to maintaining excellent attendance and punctuality.

Experience

Warehouse Man at GSF Car Parts (2026-06 – 2026-09)

Managed daily inventory levels whilst ensuring stock accuracy at all times.
Operated heavy machinery to move pallets across the warehouse floor daily.
Implemented new safety protocols to reduce workplace hazards and accidents.

Security Guard at K2 Security (2025-11)

Conducted regular patrols to ensure site safety and mitigate fire hazards.
Managed visitor logs and verified identification to uphold site security.
Responded to emergency alarms with speed to ensure staff safety on-site.

Team Member at FUNSTATION LTD (2026-01)

Led training sessions for new staff to ensure total operational parity.
Optimised floor displays to increase customer engagement and sell units.
Drove team sales growth by offering bespoke advice to every customer.

Wedding Hall Supervisor at The Marigold (2024-04 – 2025-08)

Supervised a team of waiters during large scale events hosting between 500 and 1000 guests.
Ensured that all guests were served promptly, professionally and appropriately while coordinating staff duties, monitoring performance and providing guidance when needed.
Maintained a high level of organization and resolved issues quickly to ensure smooth service and strong guest satisfaction in a fast-paced and high pressure environment.