Zainab Alabi
Opportunity to Showcase My Good Qualities
Hire this person
Send a job offer directly to this candidate
About
A versatile individual posessing strong motivational drive to succeed in the industry. Highly developed skills in problem identification with a logical approach to identify effective solutions. Confident with analysing and understanding problems whilst working under pressure and representing myself and the organisation in a professional manner.
I pride myself on providing exceptional customer service and ensuring key SLA's are met throughout the business. A dedicated, organised and logical thinker with excellent team building skills and self-confidence to work on my own initiative. Flexible and receptive to various training methods.
I have a dynamic approach to work with determined goals to learn and develop at a reputable organisation. A sound personel in sales, Retail negotiation & Customer Support. A good time manager
Experience
Support Worker - Lifeways Group - Grimsby
(2024-03)
- Personal care
- Moving & handling
- Meal preparation
- Emotional support
- Resident wellbeing
Customer Service Advisor - Arvato connect - Slough
(2024-02 - 2024-04)
- Attending to customer's enquiries
- Giving recommendations
- Responding to customer complaints
- Feeding issues back to the wider business
- Responding to customers by emails
Health Care Assistant - Arcadia Nursing Agency - United Kingdom
(2023-11 - 2024-03)
- Companionship
- Feeding
- Personal care
- Moving & handling
- Emotional support
- Resident wellbeing
Health Care Assistant - HC One - Grimsby
(2023-02 - 2024-03)
- Companionship
- Personal care
- Moving & handling
- Emotional support
- Resident wellbeing
Support Worker - Creative Support - Grimsby
(2023-05 - 2023-10)
- Personal care
- Moving & handling
- Meal preparation
- Emotional support
- Resident wellbeing
Support Worker - ERA Employment Agency - Grimsby
(2023-03 - 2023-05)
- Personal care
- Moving & handling
- Meal preparation
- Emotional support
- Resident wellbeing
Support Worker/Carer - Willow Home Care Ltd - Grimsby
(2022-12 - 2023-05)
Supporting service users with personal care needs
- Supporting with medication, mobility and other care needs
- Providing shopping and light cleaning duties
- Providing company and companionship
- Supporting service users to remain at home whilst enabling their independence
- To implement and contribute to each individuals Care & support Plan
Regional coordinator/sales&marketing executive - Mediplan healthcare limited - Ibadan
(2014-06 - 2022-09)
- Marketing organization's product and services to the public
- Give presentation on company's product and services
- Organize health talks, Town Hall meetings and advocacy for clients and prospect
- Prospect and client relation
- Registration processfor new and existing clients
- Retention of existing clients
- Attend TV and radio station programs/Interview
- Receive and send mails
- Attend to customer's complaints via call and physically
- Coordinates staff/offices in southwest regio
- Sells, negotiates organisation products and services
- Business travel,attraction and events
Customer Compliance Officer - Stanbic IBTC Bank plc - Lagos, Nigeria
(2014-02 - 2014-04)
- Customer compliance
- Arranging customer file
- Input customer documentation
Laboratory Assistant - Surulere local govt. health centre - Lagos, Nigeria
(2010-03 - 2011-02)
- Labelling samples
- Register patients
- Laboratory procedures
- Cleaning of equipments
Education
Master's degree - Public health in Health promotion and education - University of Ibadan (2020-11)
Master's degree - Social research - University of Hull (2022-09 - 2023-09)
Bachelor's degree - Microbiology - Olabisi Onabanjo university (2005-04 - 2009-04)
Senior secondary school certificate - SSCE - Ebute Elefun high school (1997-09 - 2003-06)
