Zandro Griffitihs

Results-driven retail leader with extensive experience in field account management, team leadership, strategic planning and retail operations. Proven ability to drive sales growth, improve performance and build strong relationships with key stakeholders. Skilled in analysing data, solving problems and executing strategies that achieve measurable results.

Retail Leader - FME – VIVO MOBILE - Western Cape

(2024-07)

Responsible for managing Vivo brand presence and performance across the Western Cape. Leading and supporting a team of Brand Ambassadors to achieve sales targets, ensure compliance and drive brand growth.

Account Manager - LENOVO

(2020-05 - 2024-06)

• Managed and developed a national team of Lenovo Field Account Managers (FAMs).
• Compiled and analysed competitor activity reports for Lenovo Marketing.
• Conducted daily store visits and field assessments to ensure optimal performance.
• Monitored FAM reporting, performance and timely submissions.
• Organised team meetings with Key Account Managers.
• Compiled weekly data sheets for Lenovo FAMs.
• Managed petrol claims and salary submissions.
• Provided comprehensive reports on competitor activity.
• Conducted monthly performance assessments with FAMs.
• Ensured merchandising, inventory management and sales execution excellence.

Field Account Manager - LENOVO

(2015-04 - 2020-05)

• Oversaw retail outlets selling Lenovo products across defined geographical areas.
• Protected market share through training, competitor monitoring and strategic account management.
• Conducted daily store visits to ensure brand presence and optimal sales.
• Key responsibilities included merchandising, stock management, promotions, inventory control and performance reporting.

Field Specialist - FLASH VENDING (CAPE TOWN) - Cape Town

(2013-06 - 2015-03)

• Managed customer relationships, merchandising and branding.
• Handled product sales, stock management and training.
• Compiled monthly reports, brand ambassador management and maintained a database of customers.

Territory Executive - TELKOM (THE EFFECTIVENESS COMPANY)

(2011-10 - 2013-02)

• Visited stores daily for stock counts and product management.
• Trained store staff and managed brand promotions.
• Composed reports, updated displays and resolved issues.
• Identified pros & cons in the industry and monitored competitor activity.

Field Marketing Executive - VODACOM (THE CREATIVE COUNSEL) - Cape Town

(2010-04 - 2011-09)

• Visited stores daily for stock counts and product management.
• Trained store staff and managed brand promotions.
• Composed reports, updated displays and resolved issues.
• Identified pros & cons in the industry and monitored competitor activity.

Certificate - Biblical Leadership Studies - CFCI College International (2023)

Certificate - Practical Leadership Studies - CFCI College International (2022)

Grade 12 - Afrikaans, English, Biology, Business Economics - Umalusi