Gideon Okyere

Results-driven Manager with over thirteen (13) years cross industry experience in B2B & B2C sales, and 8 years in leadership and team management roles in the telecommunications sector. Proven track record of developing and implementing effective and profitable sales strategies to penetrate new and existing channels within and outside my geographical territory, driving 30% average monthly revenue growth, and delivering exceptional customer satisfaction. Skilled leader with expertise in team motivation, negotiation, problem-solving, and communication.

Adept at collaborating with colleagues and teams to achieve organizational objectives.

Sales Manager - Accra East at Vodafone Ghana (Consumer Business Unit) (2021-11 – 2023-11)

• Grew Vodafone cash retailers from 4200 to 5850 in my first year and maintained a 15% average revenue growth QonQ.
• Grew revenue of cash hubs by 85% and grew active cash hubs agent from 15 to 31
• Grew Vodafone cash active retailers from 4200 to 5850 representing 71%
• Built a strong, versatile and results oriented sales team.
• Created and implemented a localized zonal agent contest with a 92% participation
• Able to persuade about 82% MTN retailers to do Vodafone cash and 85% to sell transfer.

Sales Manager - Upper west at Vodafone Ghana (Consumer Business Unit) (2020-05 – 2021-11)

• Grew sales revenue by 15% on average
• Grew Vodafone cash active agent by 30%
• Grew Vodafone cash hubs from 10 to 18
• Achieved 95% of sales target
• Able to persuade about 80% MTN retailers to do Vodafone cash
• Able to persuade almost 90% of retailers to sell Vodafone transfer

Area Sales Manager - Northern at Vodafone Ghana - SME (Enterprise Business Unit) (2019-03 – 2020-04)

• Developed and sourced a strong pipeline of prospective clients and qualified leads which became major accounts for the company
• Achieved 80% of sales and profit goal targets set
• Delivered in-person sales presentations with prospective and existing customers which enhanced strong relationship with business channels.
• Build sales plan, assign territories and organize training for sales team.
• Redesigning of packages to suit customer needs.
• Explored new business opportunities and ensured smooth transition from sales leads to conversion of accounts to client
• Fair and firm handling of recalcitrant client to ensure good business relationship
• Acted as the main interface between the customers and the company on commercial matters relating to relationship building and client retention.
• Responsible for coaching, motivating or inspiring and transforming sales executive to achieve their respective targets
• Executed sales strategy for allocated product range and region.
• Facilitated per-sales process for new leads, including first contact, discovery phase, meetings and contract negotiations.
• In charge of hiring and firing process of team member.
• Ensuring the completion of necessary documentations before and after sales.
• Resolve customer complaints during and after sales.

Area Sales Manager - Upper west at Vodafone Ghana - SME (Enterprise Business Unit) (2015-01 – 2019-02)

• Exceeded sales targets by 115% throughout 2016,2017 and 2018 financial year.
• Increased revenue by signing on about 450 institutions unto Vodafone packages.
• Named on two occasions as SME overall best Area Sales manager (Nationwide) during 2017 and 2018 financial year.
• Trained and developed a team of five new field sales executives who achieved an average of 120% of their sales target every quarter.
• Delivered in-person sales presentations with prospective and existing customers which enhanced strong relationship with business channels.
• Redesigning of packages to suit customer needs.
• In charge of hiring and firing process of team member.
• Ensuring the completion of necessary documentations before and after sales.
• Resolve customer complaints during and after sales

Revenue Collector - Osu, Accra at Jekora Ventures (2012-04 – 2014-01)

• I was adjourned the best revenue collector with 30% increased of revenue in the last quarter of 2012.
• Developed and mapped 4 territories using GPS tracking system
• The best revenue collector with the highest revenue collection in 2013
• Supervised trucks in lifting refuse from clients' residence and apartments.
• Maintain good customer service relationship and prompt response to complaints.
• In charge of billing against the volume of refuse generated.
• Keeping records of the type and frequencies of service agreed.
• Assist in ensuring that the accurate bills are printed and sent to our cherished clients.
• Maintain a regular schedule contact in person and via phone to ensure service satisfaction.

Assistant Factory Manager - Akim Taffo at Jefftra Herbal Center (2011-10 – 2012-05)

• Perform general factory duty such as measuring the right number of powdered herbs before boiling.
• Ensuring that cooking containers are neatly washed, clean water is used, workers using prescribed uniform with their nose, head mask and gloves on.
• Perform quality control checks to ensure that raw materials are in proper condition and stored in the right temperature.
• Determine when the medicine should be put off from the fire and the temperature at which it should be sieved and bottled.
• Responsible for labeling and storage.

Sales Executive - Asylum down- Accra at Dalex Finance (2010-04 – 2011-09)

• Actively participated in marketing the company to public institutions.
• Managed to convince 5 contact persons to come for financial support (loan).
• Maintained good customer relations and ensure prompt response to client's complaints.
• Ensuring the completion of necessary documentations before submitting for the facility to be processed.
• Perform other duties that may be assigned.

BSc, BBA in Humans Resource Management – Value View University

West African Examination Certificate – Juaso Secondary Technical Day School