Matilda Opoku-Johnson

Resourceful, proactive learner, and detail-oriented professional, with a proven record of accomplishment in corporate affairs, records and data management, customer relations, and digital account and media management across high-profile organizations including, GPHA, GNPC and Global Ovations. Combines strong administrative, research, and analytical skills with an intermediate command of French and Spanish. Well-coordinated, adaptable, and eager to use diverse corporate experience to drive operational excellence across dynamic work environment.

National Service Personnel at Global Ovations Limited (2025-12 – 2026-10)

• Oversaw front desk operations including, phone and email correspondence, appointment scheduling, follow-up with nominees, clients and stakeholders, and visitor management for seamless office administration.
• Managed end-to-end digital presence for corporate channels and in-house event brands including National FMCG Summit & Awards, National Business Honours & Expo, and Women's Choice Awards Africa; overseeing Instagram, LinkedIn, and email newsletters to keep brand visibility and drive engagement through compelling and informative content.
• Supported the research team with industry analysis, data collection, documentation, and reporting across multiple sectors to provide insights that informed award programming and board decisions.
• Handled meeting scheduling and prepared meeting minutes to ensure effective information flow and accountability.
• Developed weekly reports detailing daily activities, work completed, and project progress for transparency and track performance.
• Supported planning and coordination of high-profile events and client activations, including the 2026 National FMCG Summit & Awards, National Business Honours & Expo, Promasidor Prestige Night, and Heineken Champions League Festival, coordinating ushers and guest engagement to deliver a premium guest experience.
• Trained new National Service personnel on company operations, roles, and assigned tasks.

Intern (Corporate Affairs department) at Ghana National Petroleum Corporation (2025-03 – 2025-04)

• Drafted professional collaborative, responsive and appreciative emails to external corporate brands for sponsorship and partnership.
• Aided in drafting, planning, and executing corporate events for specific departments and company-wide celebrations, like the inter-department cooking competition in April 2025, and Wear 80’s Day in March 2025 to promote Ghana month.
• Developed CSR project plans to drive sustainable development, including a clean-up and tree planting initiative for June 2025 Green Ghana Day.
• Designed templates and published ‘Intern of the Week’ media profiles to support GNPC’s publicity outreach.
• Gained practical insight into corporate communication dynamics and corporate social responsibility (CSR) frameworks.

Intern (Monitoring and Control department) at Ghana Ports and Harbors Authority (2024-03 – 2024-04)

• Recorded cargo quantities and conditions on tally sheets during on loading and off-loading operations to prevent discrepancies.
• Conducted rigorous shed, cargo, and equipment inspections to maintain regulatory standards.
• Collected operational data and analyzed Terminal Departure Reports (TDRs) to identify vessel berth trends.
• Cross-checked, sorted, and archived sensitive port operation documents, including waybills and personnel folders.

Customer Service and Accounts Clerk (Volunteer) at Vision 2000 Limited (2022-10 – 2022-12)

• Acted as the primary customer service representative, resolving client complaints and providing timely feedback.
• Facilitated office supply inventory and documented daily operational expenses to ensure workplace organization.
• Conducted daily bookkeeping of retailer lottery tickets and archived winning ticket receipts.
• Tracked Daily Cash returns from agents, recorded overall sales volumes, and calculated precise sales commissions.

Bachelor of Arts in French and Spanish – University of Ghana, Legon (2025)