Prince Douglas

A results-driven Software Developer and IT Systems Support Officer with experience in technical support, troubleshooting, and systems maintenance, combined with strong skills in software development and programming. Skilled in resolving hardware/software issues, managing networks, and ensuring system security, while also experienced in building and maintaining web applications. Adept at collaborating with teams, documenting solutions, and implementing IT policies to improve operational efficiency.

Remote Developer - SafexNet World Pvt. Ltd. - Remote

(2026-02 - 2026-04)

• Developed and maintained web applications utilizing PHP and the Laravel framework, managing version control and collaborative workflows via Git.
• Executed environment configuration, database schema management, and extensive code debugging to ensure optimal platform performance.
• Researched and drafted comprehensive formal briefings on joint venture incorporation, share capital requirements, and regulatory investment permits for operations in Nigeria.

IT Intern (Python Programming & Support) - OpenLabs Ghana

(2024-12 - 2025-06)

• Completed an intensive internship and certification in Python programming.
• Assisted in providing IT support services for labs, software environments, and hardware setup.
• Improved troubleshooting skills by working on real-world IT cases under supervision.
• Gained practical exposure to enterprise IT systems, security practices, and database tools.

IT Support Assistant Officer - Zenith University College - Accra

(2022-12 - 2026-01)

• Provided technical support for students, lecturers, and staff across the University.
• Assisted in maintaining and troubleshooting computer laboratories, classroom systems, and networking infrastructure.
• Supported the IT department in software installations, hardware maintenance, and network management.

Freelance Programmer — Remote - Remote

(2022-09)

• Provided technical support to clients by troubleshooting application and system-related issues.
• Installed, configured, and maintained software and web applications for small businesses.
• Assisted clients with IT-related problems, including connectivity and configuration challenges.
• Documented troubleshooting steps and solutions for reuse.
• Developed small-scale applications using PHP, JavaScript, and Python (Django).

Backend PHP Developer - Start Innovation Hub - Uyo

(2022-01 - 2022-08)

• Collaborated with the IT team to deploy and maintain backend systems.
• Supported staff with system setup, debugging, and maintenance.
• Implemented security measures and backup routines for project data.
• Built and optimized backend solutions to ensure smooth IT operations.

Team Developer (JavaScript, HTML, Bootstrap) - Start Innovation Hub - Uyo

(2021-06 - 2022-01)

• Worked with IT and development teams to deliver user-friendly interfaces.
• Assisted with network and system configurations during deployments.
• Supported end-users by providing technical troubleshooting.

Intern – HTML & JavaScript Developer - Start Innovation Hub - Uyo

(2021-01 - 2021-06)

• Gained hands-on experience in software development and IT troubleshooting.
• Assisted senior developers with software installations and configurations.
• Supported IT staff in resolving hardware/software issues.

Bachelor - Business Information Systems - Zenith University College (2022)

IT Student - Computer Studies and foundational IT skills - Deeper Life High School (2014 - 2020)