Quartey Fredrick

An individual with practical experience spanning web development, software testing, digital solutions, technical support, and business technology operations. Experienced in developing responsive websites and web applications, testing CRM and web-based systems, supporting technology infrastructure, and delivering digital solutions tailored to user and business needs. Through academic projects, professional internships, national service, and freelance work, I have developed a practical understanding of the software development and technology support lifecycle, from understanding requirements and building solutions to testing, troubleshooting, deployment, and ongoing support.

I am detail-oriented, adaptable, and able to learn and work effectively with new technologies and tools.

Teacher's Aide at Ridge Church School (RCS)

• Supported teachers in maintaining an organized and productive learning environment.
• Monitored students' academic progress and provided constructive feedback.
• Assisted with classroom activities, student supervision, and day-to-day administrative tasks.
• Developed communication, organization, responsibility, and interpersonal skills through regular interaction with students and staff.

Customer Associate Engineer Intern at DLP Africa

• Performed quality assurance testing on CRM systems, web forms, and web-based applications..
• Assisted with testing processes and reported issues requiring correction or further investigation.
• Connected and configured IP phones with PBX systems and assisted with extension registration.
• Assisted with operating system configuration and virtual machine setup.
• Supported the exploration and use of AI agents and automation for t workflow-related tasks.
• Gained practical exposure to software systems, troubleshooting, technical support, and enterprise technology environments.

National Service Personnel at Electoral Commission Ghana

• Assisted with inventory management, tracking, and record-keeping of electoral materials.
• Supported administrative and operational activities to ensure efficient day-to-day office operations.
• Assisted with documentation, data-related tasks, and routine technology-related activities.
• Maintained accurate records and supported the organization and retrieval of operational information.

Web Developer & Digital Solutions Specialist at Nettex Solutions

• Develop responsive websites and web applications for individuals, startups, and businesses.
• Develop digital solutions based on client requirements, business objectives, and user needs.
• Work across the development process, including planning, interface development, testing, deployment, and maintenance.
• Integrate relevant web technologies and third-party services to improve functionality and user experience.
• Provide ongoing technical support and maintenance for deployed websites and digital solutions.
• Support businesses with digital presence solutions, including Google Business Profile management and online visibility.

BSc. in Information Technology – Ghana Communication Technology University (GCTU)

West African Senior School Certificate Examination (WASSCE) – Nkonya Senior High School

Basic Education Certificate Examination (BECE) – New Abossey Okai Primary & JHS