Priscilla Aryee

A very determined person who makes good use of every good opportunity. Dedicated and resourceful professional with a strong foundation in customer service, data management, and administrative support. Ability to handle customer inquiries, resolve issues efficiently, and maintain strong customer relations.

Ability to work under pressure and produce positive results. Skilled in coordinating calendars, managing communication, and delivering exceptional results in fast-paced environments. Proficient in Microsoft Office, Google Workspace, HubSpot, Sage ERP and CRM platforms.

I am a friendly and trained customer service representative with excellent communication skills which enables me to build strong relationship with customers and committed to delivering excellence through diligence, integrity, and adaptability.

Customer Support & Billing Assistant - Fairtrade Outsourcing (FTO)

(2026-01 - 2026-06)

• Greeted and welcomed visitors in a professional and friendly manner.
• Handled incoming and outgoing calls and responded to customer inquiries via phone, email, chat, or social media in a timely and professional manner.
• Maintained an organized reception area and ensured the availability of office supplies.
• Prepared monthly reports on customer feedbacks, complaints, and service performance.

Office Receptionist & Administrator (NSS) - Softcodes Ghana Limited

(2024-11 - 2025-11)

• Greeted and welcomed visitors in a professional and friendly manner.
• Handled incoming and outgoing calls and responded to customer inquiries via phone, email, chat, or social media in a timely and professional manner.
• Maintained an organized reception area and ensured the availability of office supplies.
• Prepared monthly reports on customer feedbacks, complaints, and service performance.

Customer Service Representative - Loyal Shippers LLC & Ubachem Ventures - Remote

(2024-04 - 2024-09)

• Responded to customer inquiries via phone, email, chat, or social media in a timely and professional manner.
• Provided accurate information about available services, policies, and procedures.
• Assisted customers with placing orders, processing payments, and tracking shipments.
• Prepared reports on customer feedback, complaints, and service performance.

Administrative & Data Analyst Intern - Transsion Technology Ghana

(2024-02 - 2024-04)

• Assisted in maintaining databases, ensuring data integrity, and updating records as instructed.
• Sought feedback from supervisors and colleagues to enhance performance and learn new techniques.
• Generated standard or custom reports summarizing business, financial or economic data.

Bachelor of Arts - Information Studies and Political Science - University of Ghana, Accra (2021-01 - 2024-09)

General Art - Stream Street Collage, Accra (2018-01 - 2019-09)

General Art - Benkum Senior High School, Accra (2014-01 - 2017-09)